• Responsible for all assigned software subscription renewals, which will include partnering with customers and internal team players to ensure timely and accurate execution • Ownership of contract processes along with customer communications including; co-terming, upselling and related subscription renewals • Partnering with internal team players on all upsell opportunities • Enlist the efforts of account executives, sales managers, legal and finance when necessary to accommodate the contract renewal process and ensure customer satisfaction • Establish and maintain effective, cooperative working relationships with customers • Communicate and effectively partner with Finance and Sales Management regarding forecasting, pricing, and completing transactions