Fixing betting with a core focus on price and product
Senior Customer Operations Executive
Location
Illinois
Posted
1 day ago
Salary
Not specified
Job Description
Job Requirements
- Excellent written and verbal communication skills
- Minimum 12+ months in Customer Operations/Support, ideally within the sportsbetting or adjacent industries
- Proven experience handling escalations and complex queries
- Outstanding attention to detail, problem solving and time management skills
- Ability to handle high-pressure situations and manage multiple queries simultaneously
- Excellent knowledge of sports betting and keen interest in sports
- Familiarity with state-level sports betting regulatory requirements (nice to have)
- Skilled in identifying process gaps and contributing to operational improvements (nice to have)
- Interest in technology and coding (nice to have)
Benefits
- competitive salary package and benefits
- dynamic and collaborative work environment
- impact on work
- voice will be heard
- designed benefits offering around Health, Wealth, Lifestyle and Development
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