Digital Banking Relations Manager
Location
United States + 10 moreAll locations: United States, Hungary, Poland, Ukraine, Romania, Bulgaria, Czech Republic, Slovakia, Belarus, Moldova, Republic Of
Posted
4 days ago
Salary
Not specified
Job Description
Role Description
The Digital Banking Relations Manager will serve as the primary point of contact between our product platforms and our institutional banking and fiat payment partners. This is a strategic, external-facing role responsible for maintaining trusted relationships with commercial financial institutions, the development of new financial institution relationships, navigating regulatory requirements, and ensuring seamless fiat on/off-ramp connectivity.
Reporting to the VP of Payments, the Digital Banking Relations Manager will be responsible for the following:
- Lead the onboarding process from beginning to end
- Find, evaluate and onboard new financial partners, including conducting due diligence, documentation, and compliance coordination
- Build and manage relationships with banks, payment processors, custodians, and fiat infrastructure providers across multiple regions
- Serve as the main liaison for day-to-day coordination, issue resolution, and reporting between the company and its institutional banking partners
- Collaborate with internal teams (compliance, legal, finance, operations) to ensure banking requirements are met and integrated
- Monitor and track project progress, ensuring adherence to timelines and milestones
- Monitor bank partner performance (SLAs, service levels, etc.) and resolve operational or risk-related escalations
- Track and interpret regulatory updates and assist in shaping policy responses
- Maintain a strong understanding of both fiat and digital currency infrastructure, including stablecoins, KYC/AML frameworks, and global fiat rails
- Support cross-border fiat liquidity and treasury operations from a digital banking relationship perspective
- Staying up to date on industry trends and best practices. Identifying and pursuing new business opportunities
Qualifications
- 5+ years of experience in U.S. banking, treasury, crypto operations, or fintech partnerships
- 3+ years of experience in client onboarding with financial institutions
- Prior experience working with or inside financial institutions or a high-risk industry, ideally in correspondent banking or fintech client onboarding
- Project management experience is an asset
- Strong understanding of AML/KYC, payments compliance, and fiat-crypto risk frameworks
- Having a strong understanding of various commercial banking products in the US
- Familiarity with wallets, stablecoins, crypto exchanges, and DeFi
- Excellent interpersonal skills and the ability to communicate clearly across technical, operational, and executive audiences
- Comfortable working in a fast-paced, global remote, cross-functional startup or growth-stage environment
- Bachelor’s degree in finance, Business, Economics, or related field; MBA or relevant certifications a plus
Benefits
- Work from home
- A competitive salary
- Diverse and dynamic work environment
- Work-life balance and support for career development
Job Requirements
- 5+ years of experience in U.S. banking, treasury, crypto operations, or fintech partnerships
- 3+ years of experience in client onboarding with financial institutions
- Prior experience working with or inside financial institutions or a high-risk industry, ideally in correspondent banking or fintech client onboarding
- Project management experience is an asset
- Strong understanding of AML/KYC, payments compliance, and fiat-crypto risk frameworks
- Having a strong understanding of various commercial banking products in the US
- Familiarity with wallets, stablecoins, crypto exchanges, and DeFi
- Excellent interpersonal skills and the ability to communicate clearly across technical, operational, and executive audiences
- Comfortable working in a fast-paced, global remote, cross-functional startup or growth-stage environment
- Bachelor’s degree in finance, Business, Economics, or related field; MBA or relevant certifications a plus
Benefits
- Work from home
- A competitive salary
- Diverse and dynamic work environment
- Work-life balance and support for career development
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