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Role Description

This remote work opportunity is open to Texas residents only. If you are interested in this role but do not reside in Texas, please visit Delta Defense Careers to view other open positions.

Do you have a unique selling style? Are you driven by the opportunity to drive change, set vision and have your earnings be tied to your performance? Are you a closer? Imagine stepping into a role where your impact goes beyond just sales. At Delta Defense LLC, we're not just selling products or services; we're on a mission to educate and equip our members with everything they need to protect what matters most. Do you encourage and inspire your work colleagues to crush goals? If so, our Inbound Sales Advisor role may be the perfect fit for you!

Qualifications

• Established success in sales and customer service.
• Strong ability to foster relationships, exceed targets, and deliver outstanding customer experiences.
• Demonstrated results in both phone and chat-based sales or service roles.
• Required to pass and maintain Producer Property and Casualty License. Paid training is provided for all hires.
• Confident, dependable, and motivated by measurable success.
• Solid understanding of Integrity Selling and Asking Formula principles.
• Proven competence in utilizing various computer applications.
• Excellent interpersonal skills; strong written and verbal communication abilities.
• High level of professionalism, attention to detail, and confidentiality.
• Demonstrates the Core Values of Delta Defense, LLC.

Requirements

• Receive inbound calls and respond to inbound chats from prospects.
• Make outbound follow-up calls to qualified leads.
• Sell USCCA memberships and related products through both phone and chat channels.
• Understand and fulfill the needs of prospects by offering solutions aligned with their self-defense and personal protection goals.
• Create authentic connections while providing clear, compelling information about USCCA membership benefits.
• Maintain expert knowledge of the USCCA product suite and share relevant resources as appropriate.
• Process product orders and memberships accurately and efficiently.
• Track and document all customer interactions, leads, and outcomes.
• Consistently meet or exceed sales and service KPIs set by the Inbound Sales team.
• Assist with Member Engagement (ME) lines when needed.
• Represent and promote organizational health, culture, and Delta Defense core values in every customer interaction.

Benefits

• 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually.
• Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD.
• 100% Remote work from your home office; say good-bye to commute time and to traffic!
• #25 on The Wall Street Journal’s 2025 Top 100 America’s Most Loved Workplaces.
• Newsweek Top 100 America’s Most Loved Workplaces (2023 & 2024).
• Inc. 5000 “Fastest Growing Private Companies” – 14 years in a row.

Company Description

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible protectors. Learn more about the USCCA at https://www.usconcealedcarry.com/ .