• Review all FHA, VA, PMI, USDA, FNMA, and FHLMC claims within the investor/insurer timeframes for accuracy. • Validate that all expenses within the system have been reconciled and claimed in accordance to agency requirements. • Identify errors from the QA claim review and ensure corrections have been completed before submitting the claim for reimbursement. • Document Mortgage platform with appropriate process tracking. • Escalate trends or issues identified from the QA of the claim form. • Verify taxes and insurance maintained and paid timely and canceled/endorsed according to investor/insurer guidelines. • Ensure company/procedures around the curtailment of interest or advances are followed and enforced. • Responsible for internal quality assurance of all departmental claim documents. • Complete monthly audits assigned. • Moderate knowledge of default claims processes for insurers and investors. • Understanding of the default servicing process, to include foreclosure, Bankruptcy, Loss Mitigation and Claims process. • Moderate understanding of Agency and investor guidelines. • Strong interpersonal skills with a focus on teamwork and quality on loan evaluation. • Excellent written and oral communication, organizational and time management skills. • Ability to communicate effectively with all levels of staff and management both internally and externally. • Ability to manage work in order to meet strict deadlines. • Ability to handle multiple tasks under pressure and changing priorities.