Communication Service for the Deaf (CSD)

Testing and Training Program Director

Program ManagerProgram ManagerFull TimeRemoteTeam 1,001-5,000Since 1975H1B No SponsorCompany Site LinkedIn

Location

California

Posted

46 days ago

Salary

$100K - $110K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Direct all testing and training program operations ensuring achievement of contractual objectives, initiatives, and compliance with regulatory, contractual, and performance standards • Provide leadership and management of contract deliverables and ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) • Oversee annual contract budgets and monitor financial performance against targets • Manage and oversee the development and maintenance of all contract required plans and documentation including operational policies, procedures, and workflows • Coordinate with the CPUC Contract Manager and DDTP Oversight Contractor (PPCA) on program requirements • Report on progress, issues, and areas for improvement to CPUC Contract Manager and DDTP Oversight Contractor (PPCA)

Job Requirements

Bachelor’s degree in business or related field from an accredited college or university; or equivalent professional experience
A minimum of three (3) years of experience within the past ten (10) years, leading a program with an annual budget of at least $2 million.
A minimum of three (3) years of experience leading projects that involved equipment testing or training or training development.
A minimum of five (5) years of experience within the past ten (10) years, supervising teams on projects that involved Statewide programs.
A minimum of five (5) years of experience building and maintaining strong working relationships with an executive-level audience
Ability to communicate effectively using American Sign Language (preferred)