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ServiceNow System Administrator

ServiceNowServiceNowFull TimeRemoteTeam 51-200Since 2008H1B No SponsorCompany SiteLinkedIn

Location

Virginia

Posted

4 days ago

Salary

Not specified

Bachelor Degree2 yrs expEnglishITSMService Now

Job Description

• Perform day-to-day ServiceNow system administration activities • Manage users, groups, roles, and access controls • Configure and maintain forms, lists, UI policies, and basic workflows • Support incident, request, change, and knowledge processes • Monitor system health and assist with basic troubleshooting and issue resolution • Apply platform updates, patches, and configurations under guidance from senior team members • Support platform governance and configuration management processes • Assist with testing and validation of new features and enhancements • Document configurations, procedures, and standard operating processes • Participate in Agile ceremonies as part of the delivery team • Ensure platform activities align with federal security and compliance requirements

Job Requirements

  • 1–2 years of hands-on ServiceNow administration experience
  • Strong understanding of ServiceNow core platform functionality
  • Experience managing users, roles, groups, and access controls
  • Familiarity with ITSM processes (Incident, Request, Change, Knowledge)
  • Ability to follow established platform standards and procedures
  • Strong communication and collaboration skills
  • Ability to work effectively in a federal or regulated environment
  • Bachelor’s degree
  • ServiceNow CSA

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