This leadership role provides expertise to service center representatives, handling escalated calls and serving as a primary resource for complex member and provider inquiries regarding benefit plans. Responsibilities include coordinating training, managing documentation, and potentially overseeing team workflow or quality assurance functions.

This role is responsible for providing back-office support to internal and external client teams, focusing on maintaining service levels and improving efficiencies in internal and external applications. Key duties include monitoring sales performance data, processing purchase orders accurately, communicating with customers, and managing item setup and price changes.

This position will be fully remote within the United States. Receives, comprehends, provides, and responds to routine informational inquiries and service requests through the use of various communication technologies including but not limited to telephones, e-mail, facsimile, pos...

You set the client vision for major projects and steer interdisciplinary teams to deliver distinctive, effective brand systems and experiences. You blend commercial acumen with creative judgment, shaping work that performs and grows accounts. Lead the client relationships functio...