Globe Life: American Income Division (AIL) has proudly served working families since 1951. As part of Globe Life Inc. (NYSE: GL), a Fortune 500 company, we provide supplemental benefits to unions, credit unions, and associations across North America. AIL holds an A (Excellent) rating from A.M. Best for financial strength. Forbes Top 25 Happiest Companies to Work For Fortune 500 parent company, Globe Life A+ BBB Rating & trusted reputation since 1951
Customer Support Representative
Location
United States
Posted
4 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
We’re hiring a Customer Support Representative in Lakeville, MN—help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company.
Full-Time Entry-Level Position – Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialists with soft sales experience to join our growing team!
Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
Qualifications
- An advocate – You care deeply about the customer experience and stop at nothing to deliver value.
- A creative problem solver – You can think outside the box and find the best solution using available tools.
- A wordsmith – You’re clear, concise, and approachable in both written and verbal communication.
- A helper – You’re patient and understanding, committed to creating positive interactions.
- An organized multitasker – You juggle tasks with ease and maintain high productivity.
- A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed.
Requirements
- Excellent written and verbal communication skills.
- Commitment to working hard to grow.
- A customer-first mindset with a strong desire to assist others.
- Previous customer service or soft sales experience is a plus.
- Comfort with live chat, email communication, and CRM platforms.
- Ability to learn quickly, stay organized, and handle multiple priorities.
- A positive attitude and a growth mindset – we value coachability over perfection!
Benefits
- Weekly pay plus performance-based bonuses.
- Health, life, and retirement benefits.
- Merit-based promotions and opportunities for advancement into leadership roles.
- A supportive, team-oriented culture that values your growth.
Job Requirements
- An advocate – You care deeply about the customer experience and stop at nothing to deliver value.
- A creative problem solver – You can think outside the box and find the best solution using available tools.
- A wordsmith – You’re clear, concise, and approachable in both written and verbal communication.
- A helper – You’re patient and understanding, committed to creating positive interactions.
- An organized multitasker – You juggle tasks with ease and maintain high productivity.
- A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed.
- Excellent written and verbal communication skills.
- Commitment to working hard to grow.
- A customer-first mindset with a strong desire to assist others.
- Previous customer service or soft sales experience is a plus.
- Comfort with live chat, email communication, and CRM platforms.
- Ability to learn quickly, stay organized, and handle multiple priorities.
- A positive attitude and a growth mindset – we value coachability over perfection!
Benefits
- Weekly pay plus performance-based bonuses.
- Health, life, and retirement benefits.
- Merit-based promotions and opportunities for advancement into leadership roles.
- A supportive, team-oriented culture that values your growth.
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