Special Programs Sales Support Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

46 days ago

Salary

$18 - $29 / hour

English

Job Description

• Execute the Rehash, Cancel-Save, and Virtual Sales lead generation campaigns • Contact Sat, Not Sold (SNS) leads, offering strategic pricing adjustments • Contact canceled sales, offering strategic pricing adjustments to win back customers • Utilize outreach strategies using all available Five9 tools to maximize consumer engagement • Renegotiate cancelled sales and identify price points that convert • Set qualified virtual leads for the virtual sales team • Expertly manage lead curation and reporting in Lead Perfection • Serve as a feedback liaison to the Direct Sales Management team • Contribute to playbook development, dashboard reporting, and long-term campaign optimization

Job Requirements

  • Proven experience in sales or sales management
  • Deep familiarity with CRMs (LeadPerfection and Five9 platforms experience are a plus)
  • Strong analytical skills and ability to interpret performance data
  • Strong negotiation skills with a focus on value-based selling and profitability
  • Ability to work under pressure and meet aggressive revenue targets
  • Commitment to compliance, quality, and customer satisfaction.

Benefits

  • health, dental, vision
  • paid time off
  • life insurance
  • 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities

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