Zillow

Reimagining real estate to make it easier than ever to move from one home to the next.

Investor Suspense Analyst

AnalystAnalystFull TimeRemoteTeam 5,001-10,000Since 2006H1B SponsorCompany SiteLinkedIn

Location

California + 15 moreAll locations: California, Colorado, Connecticut, District of Columbia, Hawaii, Illinois, Nevada, New Jersey, New York, Ohio, Maryland, Massachusetts, Minnesota, Rhode Island, Vermont, Washington

Posted

49 days ago

Salary

$27 - $44 / hour

Bachelor Degree5 yrs expExperience acceptedEnglish

Job Description

• Research and resolve suspense issues from external sources and internal reviews • Independently research complex suspense issues • Gather documentation necessary to cure issues • Exercise judgment in prioritizing and resolving issues • Input and maintain information within the Loan Origination System • Identify trends and recommend process improvements • Build relationships with investors and internal employees • Ensure loans are purchased within the time frame set by Capital Markets • Maintain company service level and turn-time standards

Job Requirements

  • Minimum of 5 years of experience in mortgage underwriting, processing, or related roles
  • Experience with Jumbo, Conventional, FHA, and VA loans
  • Familiarity with origination loan documents, closing documents, credit and income documents
  • Experience reviewing and completing income calculations
  • Ability to communicate documentation requests to borrowers
  • Understanding of compliance requirements for Disclosure documents
  • Demonstrated ability to resolve complex issues
  • Ability to collaborate across teams
  • Exceptional attention to detail and time management skills
  • Proficiency in Microsoft Office suite

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities
  • Equity awards based on experience, performance, and location

Related Categories

Related Job Pages

More Analyst Jobs

Complaint Analyst

Fiserv

We aspire to move money and information in a way that moves the world.

Analyst49 days ago
Full TimeRemoteTeam 10,001+Since 1984H1B Sponsor

Complaint Analyst supporting operations and enhancing complaint handling processes at Fiserv

Nebraska + 2 moreAll locations: Nebraska, New Jersey, Wisconsin
$39K - $53.5K / year

Strategist III, Value Analytics

Cedar

Cedar is the AI-powered healthcare financial experience platform, built for the rising cost and complexity of healthcare payments. We help millions of people every year understand and resolve their medical bills with clarity and compassion, while helping healthcare organizations operate more efficiently. We’re combining AI, smart design, and empathy to fix one of healthcare’s most urgent crises.

Analyst49 days ago
Full TimeRemoteTeam 420Since 2016

Cedar is a patient payment and engagement platform that leverages data science and consumer-centric design to improve the healthcare experience. We are seeking a Strategist III of Value Analytics to join our team during a pivotal roadmap year. In 2025, our team successfully manag...

United States
$127.5K - $150K / year
Analyst49 days ago
Full TimeRemoteTeam 10,001+H1B No Sponsor

Cost Analyst responsible for analyzing cost data and setting rates

Illinois
$63.3K - $97.4K / year

Corporate Development Analyst – Dermatology

Integrated Dermatology

Sell your practice, not your autonomy. We partner with dermatologists to provide growth, liquidity & business expertise.

Analyst49 days ago
Full TimeRemoteTeam 501-1,000Since 2004H1B No Sponsor

Business Development Analyst supporting acquisition and clinic expansion efforts

Florida