• Submit primary and secondary insurance claims accurately and in a timely manner. • Review, research, and resolve denied or rejected claims; follow up with payers as needed. • Manage aging reports and pursue unpaid claims to resolution. • Respond to patient billing questions and explain balances clearly and professionally. • Verify insurance eligibility, obtain authorizations, and post payments. • Secure and manage prior authorizations when required. • Assist with audits, month-end reconciliation, and financial reporting. • Collaborate with clinical and administrative teams on documentation, coding accuracy, and billing workflows.