General Motors
Join us on our journey toward a world with zero crashes, zero emissions, and zero congestion.
Senior Content Designer, Language Systems, Human Interface Design
Content Marketing ManagerContent Marketing ManagerFull TimeRemoteTeam 10,001+Since 1908H1B SponsorCompany SiteLinkedIn
Location
Michigan
Posted
5 days ago
Salary
$105.6K - $140.7K / year
Bachelor DegreeEnglish
Job Description
• Build and evolve governance models—including workflows, decision frameworks, review practices, and change‑management processes—that scale content quality across teams.
• Evaluate, pilot, and operationalize AI‑enabled content tools like linting engines, terminology platforms, writing assistants, and evaluation tools to improve consistency and efficiency.
• Establish criteria and assessment methods for tool selection, ensuring solutions align with HID workflows, design systems, and content quality goals.
• Create clear, authoritative documentation—standards, playbooks, patterns, system guides, and reference materials—to support large-scale adoption.
• Collaborate with the design system team to embed language foundations into components, patterns, and UI guidance.
• Write and refine content directly in Figma to validate standards against real flows, wires, and UI constructs.
• Partner with mobile, web, and vehicle content designers to ensure terminology and patterns remain aligned across connected journeys.
• Lead working sessions, audits, and reviews to enforce governance practices and ensure consistency across teams and platforms.
• Lead the HID studio in systems thinking, tool adoption, and decision-making related to language quality and governance.
• Advocate for clarity, consistency, and system integrity across product and design partners.
Job Requirements
- A portfolio demonstrating systems thinking, content design maturity, standards creation, and successful integration of technology and tools in content processes.
- Strong technical proficiency in Figma, components, plugins, and variables.
- Strong sense of ownership and ability to create structure in ambiguous environments.
- Experience shaping governance models, playbooks, or tool strategies for content systems.
- Deep understanding of human interface design principles and how language contributes to usability.
- Strong UX writing instincts with a preference for precision, clarity, and minimalism.
- High comfort level with technical concepts; ability to understand engineering and product terminology quickly.
- Experience with content quality or AI-enabled tools (Ditto, Acrolinx, and Markup AI strongly preferred).
- Expertise in information architecture, taxonomy, and structuring complex content systems.
- Confident presenter skilled at driving alignment and influencing executive stakeholders.
- Collaborative, kind teammate who contributes to a positive, supportive team culture.
- Experience developing standards and governance documentation.
Benefits
- medical
- dental
- vision
- Health Savings Account
- Flexible Spending Accounts
- retirement savings plan
- sickness and accident benefits
- life insurance
- paid vacation & holidays
- tuition assistance programs
- employee assistance program
- GM vehicle discounts and more.
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