• Manage and nurture strategic relationships with clients, subsidiaries, and partners, ensuring exceptional customer experiences across all touchpoints. • Develop and execute business strategies to grow sales and margin within assigned accounts for all Staples Promotional Products lines. • Collaborate with cross-functional teams—including merchandising, customer service, and operations—to deliver seamless client solutions. • Lead client meetings and presentations, driving incremental revenue opportunities and providing expert direction on merchandise needs. • Analyze account performance, identify growth opportunities, and align internal teams with client brand objectives. • Negotiate contract extensions, ensure compliance with terms, and lead business reviews and strategic account discussions. • Travel to key locations and participate in on-site events to champion our full suite of services.