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Role Description

We are seeking a strategic and execution-focused Director of Sales and Pre-Sales Onboarding to design, build, and scale world-class onboarding programs across our global go-to-market organization. This leader will own the onboarding experience for all Sales and Pre-Sales roles, ensuring new hires ramp quickly, build confidence, and deliver value to customers from day one.

This role will partner closely with Sales, Pre-Sales, Product, and Marketing leadership to create structured, role-based learning journeys that align to business priorities and measurable performance outcomes. The Director will lead a small but high-impact team responsible for delivering onboarding at scale and continuously improving the learning experience.

How will you make an impact?

• Global Onboarding Strategy
  • Develop and execute a global onboarding strategy aligned to company growth, revenue, and customer experience objectives.
  • Build scalable, role-based onboarding programs for Sales and Pre-Sales that accelerate productivity and reduce time to ramp.
  • Ensure onboarding aligns to our Agentic AI, automation, and customer experience vision and prepares teams for real-world customer conversations.
• Learning Path and Curriculum Ownership
  • Own the design and continuous evolution of structured learning paths for all Sales and Pre-Sales roles.
  • Define clear capability frameworks, skills progression, and role-based certification milestones.
  • Ensure content balances product knowledge, business value storytelling, technical depth, and customer outcomes.
  • Partner with Product and Marketing to incorporate new releases, competitive positioning, and use cases into onboarding journeys.
• Team Leadership and Development
  • Lead, mentor, and grow a high-performing onboarding team of 2–4 professionals responsible for curriculum design, content creation, and program delivery.
  • Establish clear priorities, operating rhythms, and accountability aligned to business outcomes.
  • Foster a culture of innovation, collaboration, and continuous improvement.
• Content and Experience Development
  • Oversee the creation of scalable onboarding content including digital learning, hands-on labs, simulations, and real-world scenarios.
  • Drive immersive, experiential learning that builds confidence and practical application.
  • Ensure consistency and quality across global onboarding experiences.
• Measurement and Business Impact
  • Define and track onboarding success metrics including time to productivity, quota attainment, deal support readiness, and certification completion.
  • Build dashboards and reporting frameworks to demonstrate business impact and ROI.
  • Continuously optimize onboarding based on data, feedback, and performance insights.
• Cross-Functional Collaboration
  • Act as a trusted partner to Sales and Pre-Sales leadership to understand capability gaps and evolving business needs.
  • Communicate onboarding progress, insights, and impact to executive stakeholders.
  • Collaborate closely with the broader Global Enablement organization to ensure alignment across ongoing learning, certification, and skill development.

Qualifications

• 8+ years of experience in sales enablement, onboarding, or learning and development in enterprise SaaS or AI-driven technology environments.
• Proven success designing and scaling onboarding programs tied to measurable revenue impact.
• Experience supporting both Sales and Pre-Sales or technical GTM roles.
• Strong executive presence and ability to influence senior stakeholders.
• Experience leading and developing high-performing teams.
• Data-driven mindset with strong analytical and operational skills.
• Ability to translate complex technical solutions into compelling business value.
• Experience with learning platforms and modern enablement technologies.

Success Metrics

• Reduced time to productivity and ramp across Sales and Pre-Sales teams.
• Improved seller and SE confidence and customer engagement early in tenure.
• Strong onboarding completion and certification rates.
• Positive feedback from Sales and Pre-Sales leadership.
• Demonstrated impact on pipeline, deal velocity, and win rates.

Benefits

• Join an ever-growing, market disrupting, global company.
• Work in a fast-paced, collaborative, and creative environment.
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations.