Senior Manager, Salesforce Administration

AdministrationAdministrationFull TimeRemoteTeam 1,001-5,000Since 1927H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$160K - $180K / year

Bachelor Degree9 yrs expEnglishCloud

Job Description

• Lead teams supporting multiple Salesforce Orgs within Ziff Davis • Manage current Service Cloud and Sales Cloud environments • Consult on architectural approach with product and development teams • Act as a lead for all Salesforce integrations and administration • Responsible for business and functional analysis, project management, and risk analysis • Develop and maintain custom data input screens, reports, dashboards, validation rules, and workflow • Lead new projects like Salesforce Lightning and CPQ rollout • Lead data migration and data cleansing initiatives in Salesforce • Assist with the training of new and existing users • Maintain system metrics to track trends in usage and data integrity • Participate in cross-functional teams that address strategic business issues involving CRM, marketing, and sales operations • Assist in the design & implementation of APIs and web-based interfaces • Work closely with business and outside vendors to provide the support for Ziff Davis’ business teams • Work closely with internal and external auditors to meet audit requirements

Job Requirements

  • Over 9 years of experience in the IT industry
  • Minimum of 5 years as a salesforce lead and architect supporting over 500 users at an enterprise level
  • 6+ years hands-on experience in Salesforce development including Sales Cloud, Service Cloud, CPQ and Communities
  • 5+ years of experience with custom configuration of Salesforce
  • Excellent knowledge of the overall Salesforce landscape
  • Strong knowledge of Visual force and Apex fundamentals
  • Strong knowledge of Lightning framework and developer console
  • Experienced in Salesforce API integration
  • Strong experience with writing Apex Triggers, Dataloader and custom code
  • Experience working with business and technology leaders to solve complex business and systems problems
  • Experience leading teams
  • Excellent technical and communication skills
  • Excellent written and verbal communication skills
  • Strong organizational and interpersonal skills
  • Ability to Multi-task and lead multiple projects
  • Strong troubleshooting skills.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Life and disability benefits
  • Flexible Spending Accounts (FSAs)
  • 401(k) with company match
  • Employee Stock Purchase Plan
  • Flexible Time Off
  • Volunteer Time Off
  • Paid holidays
  • Family building and caregiving support
  • Generous Family Care and Parental leave
  • Fitness Reimbursement
  • Access to wellness programs
  • Professional growth through educational support, mentorship programs, and career development resources
  • Employee Resource Groups
  • Company-sponsored events
  • Employee engagement programs and recognition awards

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