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Role Description

The Product Manager supports the development and improvement of Tilled’s payment platform by assisting with product initiatives across the product lifecycle from discovery and planning through launch and iteration. This role works closely with Engineering, Operations, Sales, and Customer Success teams to help deliver features that improve the partner and user experience.

The Product Manager helps gather product requirements, maintain documentation, support cross-functional collaboration, and assist in bringing new features to market. This role is ideal for someone early in their product career who is excited to learn about the payments ecosystem and grow their product management skills in a fast-paced fintech environment.

Location: This position is remote. We are not sponsoring visas for this role.

Typical Hours for this Position: You must be flexible to work the hours of 8 a.m. - 5 p.m MST., Monday-Friday, regardless of location.

A Day in the Life May Include:

• Supporting product initiatives from discovery through launch by working closely with Engineering and cross-functional teams
• Assisting in gathering and documenting product requirements for new features and improvements
• Helping create and maintain product documentation, specifications, and internal resources
• Participating in development team ceremonies such as standups, sprint planning, and backlog refinement meetings
• Working with internal teams to collect feedback on product functionality and user needs
• Helping track feature development progress and communicate updates to stakeholders
• Supporting internal teams by answering product-related questions and helping troubleshoot issues
• Monitoring product usage data and assisting in identifying opportunities for improvement
• Researching competitors and industry trends within the payments ecosystem
• Collaborating with vendors or partners when needed to support product functionality
• Contributing to product roadmap discussions by gathering insights and feedback from internal teams and customers

Qualifications

• 1–2 years of experience in product management, product operations, business analysis, or a related role
• Experience working in SaaS, fintech, payments, or technology environments is a plus
• Strong organizational skills and the ability to manage multiple projects or tasks simultaneously
• Strong written and verbal communication skills
• Comfort collaborating with both technical and non-technical teams
• Strong problem-solving and analytical thinking skills
• Attention to detail and an interest in improving processes and product experiences
• A willingness to learn quickly and adapt in a fast-paced environment
• Ability to work independently in a remote environment

Requirements

• Exposure to payments, fintech, or financial services products
• Familiarity with product management tools such as Jira, Notion, or similar platforms
• Experience working with APIs or technical integrations in a SaaS environment
• Experience participating in agile or scrum development processes
• Interest in product strategy, product analytics, and customer experience improvements
• Curiosity about the embedded payments and PayFac ecosystem

Company Description

Tilled is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.