Lyra Health

Transforming behavioral health through technology with a human touch

Senior Insights Analyst

Business AnalystBusiness AnalystFull TimeRemoteTeam 501-1,000Since 2015H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$85K - $117K / year

Bachelor Degree5 yrs expEnglishSQL

Job Description

• Partner directly with the Account Management, Customer Development & Product teams to deliver tailored, persuasive narratives that directly articulate Lyra’s value and compel specific customer business action. • Serve as a consultative partner to the Customer's internal analytical and benefits teams, ensuring our reporting directly informs their population health and financial strategies. • Utilize expert proficiency in BI tools and automation platforms to build and maintain customized, executive-ready dashboards and templates for large accounts, reducing manual workload. • Proactively analyze customer data to identify emerging trends, anomalies, or successes, connecting these findings to Lyra’s broader thought leadership and product capabilities to drive proactive, consultative engagement. • Work closely with the internal Data Operations team to ensure the underlying data models supporting all customer-facing reports are reliable, scalable and accurate.

Job Requirements

  • 5+ years of experience in an analytical role, preferably within a SaaS, healthcare, or consulting environment with direct client/customer-facing responsibilities.
  • Advanced-level proficiency in data visualization and business intelligence tools and SQL for querying complex datasets.
  • Exceptional written and verbal communication skills, with a proven ability to translate complex data analysis into simple, compelling visual and narrative formats suitable for executive audiences.
  • Demonstrated ability to think critically about business objectives and use data to form proactive, consultative recommendations.
  • Experience managing high-stakes client relationships and partnering effectively with non-technical business users (e.g., CSMs, Benefits Leaders).
  • Bachelor’s degree in a quantitative field (e.g., Economics, Statistics, Finance, Business Analytics) required.

Benefits

  • Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
  • Lyra for Lyrians; coaching and therapy services
  • Equity in the company through discretionary restricted stock units
  • Competitive time off with pay policies including vacation, sick days, and company holidays
  • Paid parental leave
  • 401K retirement benefits
  • Monthly tech allowance
  • We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!

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