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Role Description

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours. Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.

As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK.

The Engagement Partner at ABBYY is a hands-on advisor and trusted partner to people managers, responsible for owning and executing core talent and performance processes while creating the conditions for employees to do their best work, wherever they are. In this role, you will strengthen organizational health, clarity, and performance by partnering closely with leaders to shape a consistent, inclusive, and scalable employee experience that supports ABBYY’s strategy.

This role works in close partnership with Sales and Revenue leadership, supporting fast-paced, quota-carrying organizations by aligning people strategy with go-to-market priorities, growth targets, and evolving team structures.

You will lead key people processes end-to-end while building manager capability, driving engagement rhythms, and enabling data-informed decision-making that improves both employee experience and business outcomes. This role anticipates workforce needs, supports organizational design, and manages sensitive People matters with sound judgment, helping leaders build high-performing, connected teams. Success is measured through improvements in engagement, team effectiveness, talent readiness, and leadership capability, delivered through seamless cross-functional collaboration with People Operations, Talent, Learning & Development, Internal Communications, and Legal.

Key Role & Responsibilities

• Workforce Business Partnering:
  • Act as a thought partner to functional leaders and team managers; align people strategy to business priorities and operating model.
  • Lead quarterly people reviews on organizational health, capability, risks, and priorities.
• Manager Capability & Coaching:
  • Coach managers on performance, feedback, development, difficult conversations, conflict resolution, and change readiness.
  • Design and deliver bi-monthly manager enablement (toolkits, playbooks, rituals).
• Performance, Talent & Workforce Planning:
  • Own the performance cycle (goal setting, calibration, PIPs) and talent processes (succession, HiPo identification, development plans).
  • Partner on workforce planning (skills, capacity, org structure, spans/layers) and compensation/levelling inputs with Talent/People Ops/Finance.
• Engagement & Employee Experience:
  • Run engagement rhythms (surveys, pulses, listening loops, onboarding experience, team effectiveness sessions) with leader-owned action plans.
  • Improve clarity and ways of working (operating principles, RACI/decision frameworks, role clarity).
• Employee Relations & Policy Governance:
  • Serve as an escalation point for employee issues; manage employer cases (investigations, corrective actions, PIPs) in partnership with Legal as needed.
  • Interpret and apply People policies consistently; ensure compliance with regional labor laws via People Ops/Legal.
  • Manage offboarding (voluntary/involuntary) end-to-end, ensuring respectful, compliant processes and actionable exit insights.
• Data, Insight & Decision Support:
  • Analyze engagement, performance, and workforce data; spot trends, risks, and opportunities; benchmark where relevant.
  • Build simple, usable dashboards and concise leadership reports in collaboration with People Ops.
• Change, Communication & Culture:
  • Support org/team level change: stakeholder mapping, leader readiness, comms planning, risk assessment, and post change reinforcement.
  • Partner with Internal Comms on clear, audience-appropriate messaging and leader toolkits.
  • Champion ABBYY’s values; foster an inclusive, high-performance environment.
• Frameworks, Processes & Continuous Improvement:
  • Co-design and continuously improve scalable frameworks, policies, and tools across the People lifecycle with People Ops/L&D/Comms.

Qualifications

• Bachelor’s degree in HR, Organizational Development, Psychology, Communications, Business, or related field (or equivalent experience).
• 7+ years progressive experience as an Engagement Partner, People Partner/HRBP or in closely related roles in a fast-paced global environment (SaaS/tech scaleup a plus).
• Demonstrated ownership of performance management, talent/succession, workforce planning, and employer casework with Legal partnership.
• Proven capability building and program scaling (manager enablement, engagement frameworks) across regions.

Capabilities

• Strong judgment, discretion, and risk management in complex/sensitive matters.
• Influences without authority; credible advisor to senior leaders.
• Skilled coach and facilitator; outcome focused.
• Data informed decision-making and succinct storytelling through insights/dashboards.
• Clear, confident communication tailored to diverse audiences and cultures.
• Practical knowledge of employment law principles and regional nuances; collaborates closely with People Ops/Legal for compliance.
• Balances employee advocacy with business outcomes.

Travel Requirements

• Expected percentage of travel: 15% to 20% for workshops, leader forums, onboarding/enablement events and key stakeholder engagements.

Salary Range

The anticipated base salary range for this position is between $119,000 and $142,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Benefits

• Three weeks PTO
• 15 Paid Holidays
• Floating Holidays
• Volunteer Time Off
• Gym Membership Subsidy
• Medical and Dental Insurance
• Pet Insurance
• Employee Assistance Program
• College Savings Plan
• Travel assistance
• 401(k) with up to 4% employer match

Company Description

ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.