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Role Description

We exist to transform our customers and change lives.

For more than 40 years, RF-SMART has delivered advanced software solutions for distributors, manufacturers, and retailers worldwide. We are currently seeking a Solution Consultant with warehouse and manufacturing experience to support our sales regions around the world. NetSuite or other ERP experience and Mobile Data Collection experience will be a big plus in this role.

This person will demonstrate multiple RF-SMART products by conducting online and in-person demos to existing Customers as well as work with the direct sales team to provide additional value to our customers based on their needs.

What You'll Do

• Support our Strategic Account Executives in their pursuit to retain customers and increase their utilization of RF-SMART.
• Participate in marketing activities such as webinars, creating product videos, conference staffing, and presenting at events.
• Identify operational pain points.
• Provide guidance on customer challenges.
• Perform refresher demos of RF-SMART products.
• Lead Tips & Tricks sessions (NetSuite and RF-SMART).
• Train RF-SMART SuperUsers.
• Perform customer Health Checks.
• Host webinars.
• Identify upsell opportunities.

Qualifications

• 5+ years of NetSuite and WMS experience.
• Moderate technical knowledge on databases/sources, Networks, and Printers.
• Experience in warehousing and manufacturing.
• Shipping knowledge (parcel, LTL, FTL) is a plus.
• Working knowledge of Oracle NetSuite.

Requirements

• Must be a multitasker with excellent communication skills who is energized by working in a complex, dynamic, and fast-paced sales environment where your calendar can change daily.
• Experienced working with sales team/executives; they will be your customers.
• Must be able to work independently as you will most likely be working remotely from your home office.
• Travel on average is 25% with periodic spikes; need to live within 1 hour of a major airport.
• Ability to travel with short notice.
• Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).

Company Description

RF-SMART is an Equal Employment Opportunity (EEO) employer.