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Role Description

The Lead - Market Development Advisor provides support to Medicaid product implementation, operations, contract compliance, and federal contract application submissions. The work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Medicaid Lead - Market Development Advisor will:

• Work with Medicaid Leadership to define client deliverables and expectations
• Establish relationships with all HPS Operational areas for collaboration regarding client deliverables
• Ensure documentation tracking for all issues, action items, deliverables, decisions, etc.
• Lead calls/meetings/discussions for action plan development
• Monitor and drive action plan to resolution
• Proactively identify potential client issues of concern
• Oversee day-to-day operations, including issue resolution at the member, client, or state level
• Engage leadership through escalations to resolution
• Manage deliverables from implementation through run the business

Qualifications

• Bachelor's degree or equivalent years of experience
• 3 - 5 years' experience with Medicaid/Medicare/Employer Group operations
• 3 - 5 years managing large scale projects and cross functional teams
• Success in developing working relationships within a highly matrixed business environment
• Ability to analyze data and make informed recommendations
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Requirements

• Master's degree (Preferred)
• Experience responding to state and/or federal government solicitations (Preferred)
• Experience developing relationships with key stakeholders to understand and improve the market (Preferred)

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities

Application Deadline

10-02-2026