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Role Description

Legrand has an exciting opportunity for a Field Service Technician II Davenham to join the Data Center Power and Control Division Starline Team. This is a remote position reporting to Canonsburg, PA. The Field Service Technician will perform on-site service work on Davenham’s full suite of products at customer locations. This role requires extended on-site assignments, typically lasting multiple consecutive months, during which technicians remain at the customer site and do not return home weekly. Technicians will work directly with end users and contractors to ensure systems are installed, tested, and functioning properly prior to energization.

• Strong customer service skills, professionalism, and the ability to work independently in demanding field environments are essential.

Preferred Hiring Locations:

• Washington, D.C.
• Portland, Oregon
• Columbus, Ohio
• South Bend, Indiana

Qualifications

• High School Diploma or equivalent experience.
• Proficiency with Microsoft Office and Windows.
• Valid driver’s license and ability to rent a vehicle.
• Ability to obtain government-mandated security clearances.
• Valid passport.
• Ability to obtain a company credit card.
• Experience using power and electrical testing tools.
• Advanced knowledge of electrical components and meters.
• Willingness to complete required training and certification programs.
• Ability to stay on-site for multiple months at a time.
• Superior attention to detail.
• Basic electrical knowledge.
• Strong verbal and written communication skills.
• Service oriented mindset and customer focus.
• Effective critical thinking and troubleshooting skills.
• Basic understanding of network communication protocols (Telnet, SNMP, BACnet, etc.).
• Ability to consistently present and conduct oneself professionally as a Starline representative.
• Ability to travel via air and vehicle to customer sites.
• Willingness to work extended on site assignments (multi month stays).

Requirements

• Travel up to 90%, including both domestic and occasional international assignments.
• Extended deployments requiring technicians to remain on-site for multi-month periods.
• Overnight stays required, often for extended durations.
• Ability to work long hours on customer job sites as needed.
• This role may qualify for a Long‑Term Travel Differential for multi‑month onsite assignments.

Working Conditions/Physical Requirements

• Work performed on active construction sites requiring PPE (safety glasses, protective footwear, hearing protection, electrical safety gear, etc.).
• Ability to stand for prolonged periods.
• Ability to climb ladders and perform work while elevated.
• Ability to lift/carry up to 75 lbs occasionally and up to 25 lbs regularly.
• Ability to make precise finger/hand movements and maintain steady arm positioning.
• Ability to see close range details clearly.