• Shows enthusiasm and is personally motivated from within, as opposed to outside stimulus • Maintains accurate, correct, and complete records of all transactions and contracts within sales files and Envision edits • Keeps a clean record of the sales process within the Group Sales Booking comments and actively uses the Envision Trace System • Consistently follows up on customer inquiries and phone messages within required response times • Meets and exceeds standards for customer follow-up with paperwork and requests • Maintain strong customer relationships • Proper utilization of the envision trace system to manage solicitation efforts as well as account management • Demonstrates a consistently high level of participation in meetings and brainstorming sessions • Meets project deadlines consistently and completes assigned projects • Sets own goals and objectives and strives to complete each on time • Individual maintains complete and accurate knowledge of their resort and group offerings • Works side by side with Sales, Event and Marketing team • Works closely with Revenue Management to quote group business based on budget and hotel need periods • Produces sales contracts and manages correspondence • Demonstrates awareness of established goals for property and the role played in Sales process to achieve and/or exceed these goals • Clear communication to property team to execute site tours • Participates in events as designated by Director including resort familiarization trips • Any other duties as assigned by Director • Travel may be required