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Role Description

The Program Manager, Energy Solutions oversees lighting and electrical projects from inception to completion under the guidance of an Account Manager. This role emphasizes delivering energy-efficient solutions, from site audits and ROI proposals to project close-out and invoicing. The ideal candidate will demonstrate strong communication, organization, and problem-solving skills while collaborating with internal teams, vendors, and customers to ensure successful project outcomes within designated timelines and profit margins.

Responsibilities

• Program Initiation & Planning
  • Receive and review energy program assignments from the Account Manager, including objectives, budgets, and timelines.
  • Conduct site audits and compile data to develop proposals and ROI documentation, focusing on energy efficiency and cost savings.
  • Collaborate with the Specifications (SPEC) team to confirm project costs, budgets, and technical deliverables.
• Project Execution & Coordination
  • Use ERP systems, trackers, and customer portals to manage work orders, track progress, and communicate updates on energy-related initiatives.
  • Vet and assign field partners in partnership with the Field Partner Management Group (FPMG), ensuring adherence to defined scopes of work.
  • Coordinate with the Rebates team to submit data to utility companies and secure applicable energy-related rebates for customers.
  • Issue purchase orders (POs) for project-related costs (e.g., material distributors, field partners, equipment rentals).
• Monitoring & Controlling
  • Track project budgets to meet or exceed required Gross Profit Margin (GPM) guidelines.
  • Identify and address project risks, resolving issues with creative solutions that minimize disruptions and maintain profitability.
  • Obtain, log, and organize work order–related documentation, such as surveys, drawings, customer approvals, and email communications.
  • Communicate project status and updates to managers, customers, and other stakeholders, escalating concerns as needed.
  • Perform quality control checks to maintain high standards and achieve defined project outcomes.
• Project Close-Out & Reporting
  • Complete project close-out activities, including ensuring all required documents are delivered to the customer in a timely manner.
  • Prepare and send invoices and completion documents to finalize billing.
  • Provide consistent reporting to internal and external stakeholders (e.g., site managers, vendors, corporate contacts).
  • Occasionally travel to client offices or project sites for on-site validation, final inspections, or issue resolution.
• Additional Responsibilities
  • Manage multiple work orders simultaneously and adapt to shifting priorities.
  • Communicate clearly and professionally, verbally and in writing, with all levels of the organization and external partners.
  • Provide general project support and assistance as directed by the Account Manager or senior leadership.

Qualifications

• Familiarity with Microsoft Project, Microsoft Office Suite (especially Excel for advanced functions like V-lookups and PivotTables), and ERP systems.
• Exceptional ability to manage work based on urgency, customer expectations, and project importance.
• Strong customer service orientation, effective verbal/written communication, and a team-focused mindset.
• Proven success in identifying risks, addressing challenges, and proposing cost-effective, out-of-the-box solutions.
• Prior experience with lighting, electrical, or energy efficiency programs is preferred but not required.
• Self-motivated, detail-oriented, and adept at thriving in a fast-paced environment.

Requirements

• Bachelor’s degree preferred.
• 1–3 years of project management experience, ideally involving lighting, electrical, or energy-focused initiatives.

Physical and Mental Demands

• Ability to work in a deadline-driven environment.
• Capability to execute tasks related to site audits (e.g., standing, walking, using ladders).
• Willingness to work beyond standard business hours if necessary.

Working Conditions

• Primarily an office-based role with prolonged computer use.
• Frequent collaboration with internal teams and field partners; occasional site visits may involve varied environmental conditions (indoor/outdoor, noisy, or high-traffic areas).