Gaggle

Ensure the well-being of your students with the most proactive tool in digital safety. Learn more at gaggle.net

Agent & Extension Deployment Specialist

Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 51-200Since 1999H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$500 / year

Project ManagementCustomer Facing CommunicationCRMSalesforceIT ConsultingSystems AdministrationK 12 Ed TechCybersecurityRemote Work

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Gaggle is seeking an Agents & Extensions Deployment Specialist to lead the technical deployment of agents and browser extensions that power both Gaggle’s Web Filter and Safety Management solutions. This role owns the end-to-end technical implementation of endpoint agents and browser extensions across district-managed devices. The specialist will work directly with district IT teams to plan, deploy, validate, and optimize installations to ensure accurate filtering, monitoring, and student safety coverage. This position is specifically focused on technical deployment execution, including:

  • Device-level rollout strategy
  • Policy configuration
  • Extension management
  • Authentication validation
  • Post-deployment verification

Qualifications

  • Strong organizational and project management skills.
  • Ability to manage multiple technical deployments concurrently.
  • Excellent written and verbal communication skills.
  • Comfortable leading technical conversations with IT Directors and System Administrators.
  • Detail-oriented with strong follow-through.
  • Ability to work independently in a fully remote environment.

Requirements

  • Bachelor’s degree or equivalent professional experience.
  • 3+ years in a technical, customer-facing role (implementation, systems administration, IT consulting, or technical account management).
  • Proven experience managing onboarding or deployment projects.
  • Experience using CRM systems (Salesforce preferred).
  • Prior K–12 edtech or cybersecurity experience is a plus.

Benefits

  • Remote-first company; team works together across all 50 US states.
  • PPO and HDHP health insurance plans through BCBS of Illinois; coverage includes treatment for fertility (including IVF) as well as offering virtual visits and mental health resources.
  • Dental insurance (including orthodontia) through Guardian.
  • Vision insurance through BCBS/EyeMed.
  • HSA, FSA, LPFSA, and DCFSA available, with a $500 annual company contribution.
  • 401(k) plan with immediate vesting and a 4% company contribution with each paycheck.
  • Employee Assistance Program through Paychex and Guardian (includes financial and legal assistance).
  • Flexible PTO.
  • Generous, 100% to 70% paid leave plans, up to 90 days.
  • Pet Insurance Discount Program.
  • Fun perks such as team recognition programs, holiday gifts and bonuses, company retreats, raffles, and fantasy football leagues.

Job Requirements

  • Strong organizational and project management skills.
  • Ability to manage multiple technical deployments concurrently.
  • Excellent written and verbal communication skills.
  • Comfortable leading technical conversations with IT Directors and System Administrators.
  • Detail-oriented with strong follow-through.
  • Ability to work independently in a fully remote environment.
  • Bachelor’s degree or equivalent professional experience.
  • 3+ years in a technical, customer-facing role (implementation, systems administration, IT consulting, or technical account management).
  • Proven experience managing onboarding or deployment projects.
  • Experience using CRM systems (Salesforce preferred).
  • Prior K–12 edtech or cybersecurity experience is a plus.

Benefits

  • Remote-first company; team works together across all 50 US states.
  • PPO and HDHP health insurance plans through BCBS of Illinois; coverage includes treatment for fertility (including IVF) as well as offering virtual visits and mental health resources.
  • Dental insurance (including orthodontia) through Guardian.
  • Vision insurance through BCBS/EyeMed.
  • HSA, FSA, LPFSA, and DCFSA available, with a $500 annual company contribution.
  • 401(k) plan with immediate vesting and a 4% company contribution with each paycheck.
  • Employee Assistance Program through Paychex and Guardian (includes financial and legal assistance).
  • Flexible PTO.
  • Generous, 100% to 70% paid leave plans, up to 90 days.
  • Pet Insurance Discount Program.
  • Fun perks such as team recognition programs, holiday gifts and bonuses, company retreats, raffles, and fantasy football leagues.

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