• Ability to travel up to 50% • Resolves complex internal and external issues. • Assists with training and program development while also training and mentoring other employees. • Provide operational support to the Management Team by providing new ideas and process improvements to ensure efficient and effective workflow. • Maintain solid pharma/supplier relationships. • Performing audits and managing daily/monthly metrics and ensuring compliance utilizing computer applications to record data accuracy (Word, Outlook, Teams, Sharepoint, etc) • Create, write, and revise SOP’s and work instructions in accordance to business requirements • Ability to objectively audit sites according to SOP’s and WI’s following audit methodology.