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Role Description

Responsible for all DCLI billing; including daily use, term net leases, repositioning, gate fees, migrations, on terminal, casualty values, violation invoices, other. Ensure billing is accurate to prevent credits or short pays.

• Pre-audit pending billing per pool contract and customer.
• Review all rates before invoicing to ensure accuracy.
• Research and resolve all illogical moves.
• Create daily use billing files for high-volume transactions, integrate into Oracle Fusion Cloud, and perform reconciliations for all touchpoints.
• Monitor daily report for owned daily use cycles to ensure actioned timely.
• Execute balance forward billing weekly and monthly in Oracle Fusion Cloud.
• Generate manual invoices and credit memos for various invoice types, ensuring agreement with the billing packages.
• Adhere to strict time-sensitive billing cadence.
• Document detailed workflow instructions (standard operating procedures or SOP) for each billing task and update continuously.
• Liaise with external and internal customers regarding pre-audit files and billing questions.
• Collaborate with Fleet Operations to invoice customers for lost, stolen, and total loss units.
• Analyze violation packages and generate customer invoices and supporting files.
• Assist with external and internal audit requests by providing the information requested.

Qualifications

• College degree preferred.
• Minimum 2 years of transportation or billing experience preferred.
• Enjoy working in a fast-paced team environment.
• Intermediate skill level with Office 365, particularly Microsoft Excel (vlookups in high volume files).
• Strong communication skills, including writing, speaking, and active listening.
• Organization, time management, and prioritization abilities.
• Ability to work independently and efficiently.
• Oracle Fusion Cloud invoicing experience is a plus.
• Must be able to pass a pre-employment drug screening.

Benefits

• Excellent health, dental, and vision insurance options for you and your family.
• Ample PTO and paid holidays.
• 401k with company match.
• Flexibility to support a healthy work-life balance.
• Wellness resources.
• Company-sponsored parties, outings, and other perks.

Development Opportunities

• Tuition reimbursement.
• Internal training and educational resources.
• Quarterly and annual awards for outstanding performance.
• Pathways to promotions and access to advice, feedback, and mentorship.
• Participation in professional organizations.
• Internships.