• Supports recovery services staff by overseeing activities related to donor assessment and recovery. • Works with a team of AOCs providing consistent oversight utilizing evidence-based critical thinking, organizational policy & procedures, and regulatory standards/requirements. • Focuses on quality and process improvement throughout the donation process and safeguarding all pertinent documentation and information. • Ensures all relevant information is provided within different electronic platforms in a timely and accurate manner to all internal and external stakeholders with the goal of providing successful outcomes of every assigned case. • Collaborates directly with the scheduled Medical Director on Call (MDOC) and all required consultations/resources available to ensure the safe assessment, allocation, and transportation of suitable organs. • Engages in review, education, and required organizational meetings to promote best practice sharing and interdepartmental collaboration.