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Role Description

As an Enrollment Specialist, you will educate and enroll eligible patients from our established clinic partnerships. You will connect with eligible patients through outbound calls, resulting in enrollments to achieve your weekly goals. You will help patients navigate and enroll in these programs to better their health and achieve their wellness goals.

• Initiate contact with potential CCM and RPM patients.
• Conduct initial assessments to determine eligibility for CCM/RPM services based on established criteria.
• Clearly and compassionately explain the benefits of enrolling in a CCM/RPM program to patients and their families.
• Provide detailed information about the program's services, including remote monitoring and care coordination.
• Assist eligible patients with the enrollment process, ensuring that all necessary forms and documentation are completed accurately.
• Maintain meticulous records of patient interactions, enrollment status, and program details.
• Stay up-to-date with the latest regulations and compliance standards related to CCM/RPM services.
• Ensure all patient enrollments adhere to legal and ethical standards.
• Monitor and track your enrollment performance, striving to meet or exceed enrollment goals.

Qualifications

• National Certification in Medical Assisting.
• Residence in the US.
• Strong communication skills, both written and verbal.
• Empathy and the ability to connect with patients and their families.
• Basic knowledge of chronic health conditions and their management.
• Comfortable using technology for documentation and communication.
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Sales or customer service experience is a plus but not required.

Requirements

• National certification in Medical Assisting from AAMA, NHA, NCCT, NAHP or similar is a hard job requirement.
• Any single-state certifications, diplomas or completion certificates do not qualify.

Benefits

• Competitive pay including paid training.
• Fully remote capabilities (Within US only).
• Better work-life balance.