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Role Description

As one of the first joiners to our Reliability Engineering Team at ClickHouse, you will be responsible for building and leading processes to ensure the reliability, availability, scalability, and performance of our cloud infrastructure that runs ClickHouse databases. You will collaborate with different teams like Control Plane, Dataplane, Core, Security, Support, and Operations and guide them to design and implement scalable, secure, highly available, and fault-tolerant distributed systems. You will also own the areas of incident management and response, post-mortem analysis including running blameless postmortems, and continuous improvement of our ClickHouse services. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance, serverless ClickHouse Cloud.

• Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse.
• Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud.
• Ensure all the infrastructure components in ClickHouse Cloud (including Dataplane, Control Plane, and ClickHouse Core) have monitoring and alerting in place to ensure timely detection and resolution of incidents.
• Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers.
• Continuously improve the reliability and performance of our ClickHouse services.
• Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities.
• Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

Qualifications

• Bachelor’s or Master’s degree in Computer Science or a related field.
• At least 8 years of experience in Site Reliability Engineering or a related field.
• Previous experience using ClickHouse in production.
• Hands-on experience with Go and/or Python.
• Strong knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
• Excellent understanding of distributed databases and SQL, particularly ClickHouse is a major plus.
• Hands-on experience with container orchestration tools such as Kubernetes or Docker Swarm.
• Strong experience with automation and configuration management tools such as Ansible, Terraform, or Puppet.
• You are a strong problem solver and have solid production debugging skills.
• You are passionate about efficiency, availability, scalability, and data governance.
• You thrive in a fast-paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward.
• You have a high level of responsibility, ownership, and accountability.
• Excellent communication and interpersonal skills.

Requirements

• The typical starting salary for this role in the US is $141,000 — $208,000 USD.
• The typical starting salary for this role in US Premium Markets is $157,000 — $230,000 USD.
• Compensation may vary based on various factors including education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization.
• If you have any questions or comments about compensation as a candidate, please get in touch with us at paytransparency@clickhouse.com.

Benefits

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries.
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A $500 Home office setup if you’re a remote employee.
• Global Gatherings - We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
• Culture - As part of our first 500 employees, you will be instrumental in shaping our culture.