• Manages the billing and collection function for all payer groups including Medicare / Medicaid. • Escalates billing and/or collection issues as needed. • Monitors cash flow, DSO, and bad debt losses for payer segment to ensure profitability measures are met. • Ensures compliance with federal, state, and local governments, third party contracts, company policy, and accounting practices. • Analyzes account summaries of outstanding receivable balances for negotiations or settlements. • Completes month-end required activities per company deadlines. • Reviews adjustments to claim balances and delinquent account transfers to collection agencies. • Acts as the first point of contact for escalation issues from the service provider regarding billing and collections issues/claims. • Provides input regarding procedures, develops strategies to eliminate errors, and increase cash flow.