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Role Description

At Thryv, we’re a team that lives by teamwork. However, it’s not the work that drives us, it’s the respect, trust, and care for each other that defines us as a team. We’re a diverse community of trendsetters who do our best work in a fun, relaxed environment. Technology never stops evolving and neither do we. We’re always looking for the best and brightest team players to join us.

The Sr Manager, Revenue Operations - Sales Partnership acts as the strategic Revenue Operations partner to assigned Sales RVP(s), owning analytical insight generation, operating rhythm, and execution rigor for a portion of the revenue organization. This role ensures the revenue operating system functions effectively by translating strategy into measurable execution, proactively identifying risk, and reinforcing disciplined, data-driven decision-making across the field.

Designed for a high-potential leader, this position is one of two parallel RevOps partners, each aligned to a Sales RVP to create tight alignment between Sales leadership and the Revenue Operations operating model.

Responsibilities

• Serves as the analytical and operational thought partner to assigned Sales RVP(s).
• Participates in weekly forecast calls, monthly business reviews, and quarterly planning and retrospectives.
• Ensures Sales leadership operates with shared definitions, trusted data, and standardized inspection frameworks.
• Translates executive Revenue Operations priorities into clear, actionable guidance for Sales leaders.
• Owns pipeline health analysis (e.g., coverage ratios, stage velocity, aging and slippage, conversion decay) for assigned segments.
• Enforces standardized pipeline definitions and qualification criteria.
• Implements and maintains early-warning indicators to surface risk ahead of forecast misses.
• Partners with Sales RVPs to shift from reactive forecast adjustments to proactive pipeline management.
• Delivers clear, decision-oriented analysis regarding pipeline quality, new account acquisition efficiency, average order value (AVO) trends, win rates, and sales cycle lengths.
• Ensures reporting conversations are shifted from a reactive to a proactive tone.
• Creates and maintains dashboards and reports that are actionable, consistent, and aligned to core RevOps system metrics.
• Analyzes new account acquisition performance by segment, channel, and go-to-market motion.
• Partners with Sales and Marketing Operations to improve ICP fit, routing efficiency, and conversion effectiveness.
• Supports optimization of LTV:CAC as a core system health metric.
• Provides Sales leaders with clear visibility into how field execution impacts long-term unit economics.
• Reinforces the importance of standardized operating cadences and inspection rhythms.
• Proactively identifies sources of friction across processes, tools, and data.
• Recommends simplifications that increase execution velocity.
• Serves as a role model for disciplined operational excellence and execution rigor.
• Contributes to long-term capacity modeling and scenario planning.
• Participates in cross-functional GTM alignment initiatives.
• Slowly assumes ownership of broader RevOps initiatives beyond assigned RVPs.
• Develops the skills required to lead teams, design systems, and operate effectively at the executive level.

Qualifications

• Bachelor’s degree (or international equivalent), required.
• 8+ years of related experience, required.
• Experience in Revenue Operations, Sales Operations, or GTM Analytics, required.
• Experience directly supporting Sales leadership at the Director level or above, required.
• 10+ years of related experience, preferred.
• Experience working as a Sales leader and/or selling to SMBs, preferred.
• Advanced skills in analytics and financial modeling.
• Strong expertise in pipeline management, forecasting methodologies, and modeling sales capacity and productivity.
• Exceptional ability to translate complex data into actionable, executive-level insights and recommendations.
• Strong capability in executive-level communication and cross-function stakeholder management.
• Proven track record in SaaS or recurring-revenue business models.
• Leadership skills with the ability to mentor others, establish team priorities, and foster collaboration.
• Experienced in influencing Sales leaders through insight and data without undermining relationships.
• High-performer who is driven to assume executive-level responsibility and strategic accountability.
• Ability to travel less than 5% of the time.
• Must be 18 years of age or older.
• Must successfully complete pre-employment screening process, as required.
• Must successfully complete any required training or orientation courses, as needed.

Benefits

• Work from anywhere – Thryv is a Remote First company!
• Competitive medical, dental, and vision plans, plus a wellness program with added incentives.
• 401(k) savings plan with company match and employee stock purchase plan.
• Continuing education benefits with tuition assistance programs.
• One week of paid time off at the end of the year, in addition to our standard paid time off policy.