At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.
Dining Specialist
Location
United States
Posted
3 days ago
Salary
$56.8K - $64.8K / year
Job Description
Role Description
We are looking for someone passionate about the hospitality industry with strong existing knowledge of what it takes to be the most high-value-add concierge. The ideal candidate will be an energetic, ambitious and determined person who wants to take their career in the customer service and concierge space to the next level.
We are looking for someone passionate about the restaurant industry with extremely strong existing knowledge and relationships with some of the best restaurants in the major US markets. The ideal candidate will be an energetic relationship builder and have great knowledge and connections in the restaurant scene.
General Responsibilities
- Communicating with clients, restaurants, and team members to deliver primetime reservations at the best restaurants in major US markets.
- Sourcing ideas for content to submit to our content team on a weekly basis.
- Develop new relationships with restaurants and nightlife venues in major US markets.
Qualifications
- Experience working with high net worth clients.
- Strong knowledge of the major US markets dining industry.
- Strong existing relationships with top-tier restaurants.
- Experience building relationships and partnerships with dining and nightlife venues.
- Entrepreneurial, problem-solving attitude.
- Excellent, clear, and effective verbal and written communication skills.
- Experience working in a collaborative and transparent environment.
- Ability to work in high-pressure environment with tight deadlines.
- Flexible working hours - available to work on evenings and weekends.
Requirements
- High School Diploma, GED, or Equivalent.
- Certification.
- At least 1 year of Luxury hospitality experience.
- At least 1 year of experience within the dining industry.
Preferred Qualifications
- 2+ years of fine dining hospitality experience in major US markets.
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Salary Information
The minimum and maximum full-time annual salaries for this role are listed below, by location:
- Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I
- Richmond, VA: $56,800 - $64,800 for Premium Customer Agent I
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Job Requirements
- Experience working with high net worth clients.
- Strong knowledge of the major US markets dining industry.
- Strong existing relationships with top-tier restaurants.
- Experience building relationships and partnerships with dining and nightlife venues.
- Entrepreneurial, problem-solving attitude.
- Excellent, clear, and effective verbal and written communication skills.
- Experience working in a collaborative and transparent environment.
- Ability to work in high-pressure environment with tight deadlines.
- Flexible working hours - available to work on evenings and weekends.
- High School Diploma, GED, or Equivalent.
- Certification.
- At least 1 year of Luxury hospitality experience.
- At least 1 year of experience within the dining industry.
- Preferred Qualifications
- 2+ years of fine dining hospitality experience in major US markets.
Benefits
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
- Salary Information
- The minimum and maximum full-time annual salaries for this role are listed below, by location:
- Remote (Regardless of Location): $56,800 - $64,800 for Premium Customer Agent I
- Richmond, VA: $56,800 - $64,800 for Premium Customer Agent I
- Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
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