TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

Documentation Engineer

Technical WriterTechnical WriterContractRemoteTeam 10,001

Location

United States

Posted

5 days ago

Salary

$65 - $75 / hour

Network DocumentationLayer 1–7 DiagramsArchitecture DiagramsData Flow DocumentationRouting ProtocolsDNSLoad BalancingAuthentication FlowsCdnsSolar WindsThousand EyesTechnical WritingConfluence

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

A leading enterprise organization is seeking a Network Documentation Engineer to build comprehensive documentation across complex network, application, and tooling environments. This role is highly impactful, supporting major operational initiatives and shaping long‑term network reliability and visibility across the enterprise.

What You’ll Do

  • Develop detailed documentation across network layers 1–7, including network diagrams, application flow diagrams, and architecture overviews.
  • Document enterprise tooling ecosystems such as SolarWinds, ThousandEyes, load balancers, DNS flows, HA stacks, and server infrastructure.
  • Produce high‑quality technical materials including runbooks, system catalogs, dependency maps, and process documentation.
  • Capture environment‑specific details (server inventories, modules, patching schedules, licensing, redundancies).
  • Map application and infrastructure dependencies, including Azure AD authentication, CDNs, backend systems, and cross‑team integrations.
  • Identify documentation gaps and generate backlog items to support future engineering and professional services work.
  • Collaborate closely with Network Reliability Engineering, Unified Communications, Engineering, and Build/Deployment teams.

Qualifications

  • Strong experience with enterprise‑level network documentation.
  • Ability to create clear, structured Layer 1–7 diagrams, architecture diagrams, and data‑flow documentation.
  • Deep understanding of routing protocols, DNS, load balancing, ports/protocols, authentication flows, HA designs, and CDNs.
  • Hands‑on experience documenting enterprise monitoring and tooling platforms (e.g., SolarWinds, ThousandEyes).
  • Proven technical writing skills: runbooks, process docs, system catalogs, dependency mapping.
  • Ability to quickly adopt or utilize Confluence and similar documentation platforms.

Requirements

  • Fully remote role with preference for Seattle‑area candidates.
  • Heavy cross‑functional collaboration with engineering, UC, deployment, and operations teams.
  • Involvement in major organizational initiatives, including new site onboarding and network modernization efforts.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

Company Description

TEKsystems is a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Requirements

  • Strong experience with enterprise‑level network documentation.
  • Ability to create clear, structured Layer 1–7 diagrams, architecture diagrams, and data‑flow documentation.
  • Deep understanding of routing protocols, DNS, load balancing, ports/protocols, authentication flows, HA designs, and CDNs.
  • Hands‑on experience documenting enterprise monitoring and tooling platforms (e.g., SolarWinds, ThousandEyes).
  • Proven technical writing skills: runbooks, process docs, system catalogs, dependency mapping.
  • Ability to quickly adopt or utilize Confluence and similar documentation platforms.
  • Fully remote role with preference for Seattle‑area candidates.
  • Heavy cross‑functional collaboration with engineering, UC, deployment, and operations teams.
  • Involvement in major organizational initiatives, including new site onboarding and network modernization efforts.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

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