The State of North Carolina is a southeastern state with 100 counties and is the ninth most populous state in the U.S. North Carolina's moderate climate, rich c
HBCU Information Technology Intern
Location
United States
Posted
6 days ago
Salary
Not specified
Seniority
Entry Level
No structured requirement data.
Job Description
Role Description
Summer 2026 (May 2026 - July 2026)
Full-time Work Schedule, Monday- Friday, 40 hours per week
Position: HBCU Information Technology Intern (EATS-EMS/IDMS)
Location: Remote
Internship Duration: 10-week internship (May 26, 2026, to July 31, 2026)
About the Internship:
- Gain hands-on experience supporting enterprise applications and IT operations within a large public-sector organization.
- Join NCDOT’s Enterprise Application and Testing Services (EATS) team as an intern supporting the Enterprise Management Systems (EMS) and Intelligent Document Management Systems (IDMS) applications.
- Work with enterprise-level software systems used to support transportation operations across North Carolina.
- Assist with application support, incident management, troubleshooting, and system maintenance while collaborating with internal teams and external vendors.
- Gain exposure to enterprise application environments, operational support processes, and real-world IT service management practices.
- This position is remote-friendly, with the supervising manager based out of the Century Center in Raleigh.
Key Responsibilities:
- Assist with application support and maintenance for Enterprise Management Systems (EMS) and Intelligent Document Management Systems (IDMS).
- Support incident management and change management activities in coordination with NCDIT–Transportation teams.
- Help troubleshoot system incidents and assist with resolving technical issues across enterprise applications.
- Collaborate with internal teams and external vendors to support system operations and maintenance.
- Assist with software integration and implementation tasks across multiple application platforms.
- Contribute to system documentation, operational processes, and technical support materials.
- Support data analysis activities related to application performance and operational reporting.
- Participate in meetings with application teams to understand system workflows and support project coordination.
- Provide general administrative and operational support for IT initiatives as needed.
Qualifications
- Motivated students pursuing degrees in Information Systems, Computer Science, Data Science, Software Engineering, or related technology fields.
- Analytical, detail-oriented, and eager to learn about enterprise system environments, application lifecycle management, and IT service operations in a collaborative team environment.
Requirements
- Basic understanding of software development concepts, system integration, or application architecture.
- Interest or experience in incident management, change management, or IT service operations.
- Familiarity with data analysis, data science, or reporting tools.
- Strong analytical and problem-solving skills.
- Ability to troubleshoot technical issues and work collaboratively with technical teams.
- Strong written and verbal communication skills.
- Ability to work independently in a remote environment while collaborating with distributed teams.
Benefits
- Hands-on experience supporting enterprise applications used across NCDOT operations.
- Exposure to incident management, change management, and enterprise IT support processes.
- Experience working with IT-EMS and IDMS application teams and external technology vendors.
- Practical understanding of enterprise application environments and IT service management.
- Professional mentorship and exposure to real-world public-sector technology operations.
- Opportunity to contribute to technology systems that support transportation services across North Carolina.
Application Requirements
- To apply for this internship, please submit the following documents:
- Resume: Highlight your educational background, relevant coursework, skills, work experience, and extracurricular activities that demonstrate your qualifications for the position.
- Academic Transcript: Provide an unofficial or official transcript that lists your completed coursework, grades, and current GPA.
Eligibility Requirements
- Must be a currently enrolled full-time student in a bachelors, masters, or professional level program at an accredited or recently graduated from a North Carolina Historically Black College/University (HBCU) or Minority Serving Institution (MSI) by May, 2026.
- 24 credit hours completed.
- Minimum overall GPA of 2.5 (on 4.0 scale).
- Has legal right to work in the U.S. and do not need sponsorship.
Job Requirements
- Motivated students pursuing degrees in Information Systems, Computer Science, Data Science, Software Engineering, or related technology fields.
- Analytical, detail-oriented, and eager to learn about enterprise system environments, application lifecycle management, and IT service operations in a collaborative team environment.
- Basic understanding of software development concepts, system integration, or application architecture.
- Interest or experience in incident management, change management, or IT service operations.
- Familiarity with data analysis, data science, or reporting tools.
- Strong analytical and problem-solving skills.
- Ability to troubleshoot technical issues and work collaboratively with technical teams.
- Strong written and verbal communication skills.
- Ability to work independently in a remote environment while collaborating with distributed teams.
Benefits
- Hands-on experience supporting enterprise applications used across NCDOT operations.
- Exposure to incident management, change management, and enterprise IT support processes.
- Experience working with IT-EMS and IDMS application teams and external technology vendors.
- Practical understanding of enterprise application environments and IT service management.
- Professional mentorship and exposure to real-world public-sector technology operations.
- Opportunity to contribute to technology systems that support transportation services across North Carolina.
- Application Requirements
- To apply for this internship, please submit the following documents:
- Resume: Highlight your educational background, relevant coursework, skills, work experience, and extracurricular activities that demonstrate your qualifications for the position.
- Academic Transcript: Provide an unofficial or official transcript that lists your completed coursework, grades, and current GPA.
- Eligibility Requirements
- Must be a currently enrolled full-time student in a bachelors, masters, or professional level program at an accredited or recently graduated from a North Carolina Historically Black College/University (HBCU) or Minority Serving Institution (MSI) by May, 2026.
- 24 credit hours completed.
- Minimum overall GPA of 2.5 (on 4.0 scale).
- Has legal right to work in the U.S. and do not need sponsorship.
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