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Role Description

The Sr. Rhapsody Integration Architect is primarily responsible for the delivery of assigned Professional Services projects as defined in a Scope of Work or written proposal. Typical engagements include:

• Business software implementation
• Workflow consulting
• Integration strategy architecture and design
• Development, testing, and implementation of application integrations

This role also serves as a subject matter expert across support, product management, sales, marketing, and training initiatives. Sr. Integration Architects are expected to demonstrate advanced and consistent use of AI tools within their own delivery practice and actively share best practices and efficiency gains with peers and junior staff.

Responsibilities

• Project Delivery & Technical Leadership
  • Serve as technical and project management lead for assigned Professional Services projects
  • Lead integration strategy architecture, design, and implementation across complex client environments
  • Develop, test, and implement application integrations in alignment with defined scope and client requirements
  • Manage project scope, timeline, and client communication with minimal supervision
  • Identify and mitigate technical risks and delivery issues proactively
  • Ensure smooth transition to support at project completion
• Cross-Functional Collaboration
  • Serve as a technical resource for support, sales, marketing, training, and product management teams on an as-assigned basis
  • Act as liaison between the sales accounts team and product end-users, ensuring awareness of opportunities, risks, and overall customer satisfaction
  • Participate in product QA testing and feedback cycles to support continuous product improvement
  • Contribute to Professional Services Continuous Improvement initiatives as requested
  • Participate in formal education program curriculum development, content creation, training delivery, and certification evaluations as needed
• AI & Automation
  • Demonstrate advanced and consistent use of AI tools to improve personal delivery efficiency, including integration design, technical documentation, risk identification, and client communications
  • Actively share AI best practices, workflows, and lessons learned with peers and junior staff
  • Identify opportunities where AI-assisted approaches can improve integration design, testing, or implementation workflows and bring recommendations to PS leadership
  • Contribute proven AI-driven efficiency improvements to the PS knowledge base

Qualifications

• Undergraduate or graduate degree in an IT or Computer Science related field, or equivalent experience of 5–10+ years
• 10+ years of experience in software implementation, healthcare integration, and project management preferred
• Undergraduate or graduate degree in IT, Computer Science, or Engineering preferred
• Demonstrated track record of using AI tools to improve delivery efficiency and technical outcomes
• Experience in healthcare IT integration required

Requirements

• Advanced analytical and problem-solving skills, including the ability to identify root causes, interpret complex information, and generate and evaluate creative solutions
• Strong initiative and ability to work independently, taking ownership of time, effectiveness, and continuous improvement
• Advanced proficiency leveraging AI tools to improve delivery quality, reduce administrative burden, and accelerate integration design and documentation
• Ability to model and promote AI adoption among peers and junior team members
• Excellent written and verbal communication skills, including client-facing interactions
• Customer orientation with the ability to manage relationships across technical and non-technical stakeholders
• Attention to detail across all aspects of integration architecture, delivery, and documentation

Benefits

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
• 401k with a generous company match
• Unlimited PTO, sick time & volunteer days
• An innovative, inclusive, and fun work environment
• Continuous learning and development opportunities