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Role Description

The Project Manager (PM) will oversee a new program to provide case management support services for FCRHA/HCD housing program residents. This role ensures these residents are provided case management to meet immediate needs and develop long-term self-sufficiency goals.

• Responsible for providing day-to-day management and support of the FCRHA/HCD Case Management program.
• Serves as the contractor interface and customer relations manager with FCHRA and HCD.
• Oversees service delivery including assessment, case management, employment, education/skill building, financial literacy, landlord outreach, housing services, and service coordination.
• Manage and/or coordinate with agencies such as Fairfax County and nonprofit organizations on housing-related issues.
• Develop and manage program budgets, forecasts, and expenditure tracking.
• Inform County leadership about legislative impacts on the local, state, and federal levels.
• Analyze housing trends, utilization data, and community needs.
• Evaluate programs and services and make recommendations for improvements or new initiatives.
• Ensure compliance with program requirements.
• Prepare and submit monthly reports detailing case management activities and progress toward FCRHA’s identified desired outcomes.

Qualifications

• Bachelor’s degree in public administration, Urban Planning, Social Work, Business Administration, or related field.
• Minimum of five (5) years of progressively responsible experience in affordable housing, housing program administration, public sector management, or related field.
• Minimum of five (5) years of supervisory experience.
• Strong knowledge of affordable housing regulations and funding structures.
• Strong analytical skills and comfort working with program data and reporting tools.
• Ability to effectively use Microsoft Office programs.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a dynamic public-sector environment.
• Cultural competency and commitment to equity in housing access.
• Ability to travel as needed within Fairfax County, VA.

Requirements

• Ability to successfully complete a pre-employment and government background investigation to include FBI fingerprints.

Competencies

• Ability to work both independently and as part of a team.
• Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; resolves conflict; gives appropriate recognition to others.
• Problem Solving - Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Reasoning Ability - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Analytical, evaluative, and problem-solving abilities. Ability to conduct research into IT issues, technologies, and products.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Organizational Skills - Ability to independently organize workload, set priorities, and manage time effectively while balancing multiple assignments. Maintains orderly records and tracking systems, ensures timely completion of tasks, and adjusts plans in response to changing requirements or deadlines.

Physical Demands

Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses computer, telephones, copiers, printers, and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Primarily remote work with travel to Fairfax County locations for attendance at meetings with FCHRA and HCD personnel and quality assurance site visits. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.