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Role Description

HealthPartners is currently hiring for a Program Manager, Public Health and Engagement. The program manager leads a government program team that is responsible for county, public health agency, and community organization engagement related to HealthPartners Medicaid programs. The team develops HealthPartners’ county strategy and maintains a county team strategic work plan.

The program manager works collaboratively, both internally and externally, to achieve health improvement initiatives for Medicaid members. In addition, they are responsible for advocating and advancing health equity for HealthPartners State Public Programs. The goal of this position is to ensure efficient program operation and compliance with program policy and standards to support product positioning and growth.

This person leads internal committees, workgroups, projects, and activities related to Government Programs and is a liaison to counties, external regulators (federal and/or state), other health plans, and trade associations. This person takes steps to prevent or reduce potential operational or policy problems for our products and our members.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum three years of experience working in a healthcare or highly regulated business environment that includes direct work experience with Medicare and/or Medicaid programs, regulatory and/or social service agencies.
• Experience cultivating community relationships in support of health and wellness initiatives (e.g., county partners, local government, etc.).
• Demonstrated ability to effectively establish and maintain working relationships with peers and management at all levels of the organization.
• Effective team skills.
• Effective project management experience.
• Ability to oversee projects and the work of others.
• Ability to be proactive and take initiatives.
• Excellent organizational, problem-solving and communication skills with demonstrated ability to present and explain complex information clearly.
• Good follow-through and attention to details.
• Proficiency in Microsoft Office suite of products.

Requirements

• Master’s degree (preferred).
• One to two years Government Programs Coordinator experience (preferred).
• Knowledge of HealthPartners operations (preferred).

Accountabilities

• Develops and maintains relationships with county and community organizations; as primary point of contact for assigned counties, provides timely and comprehensive responses to questions about HealthPartners state public programs or addressing member concerns.
• Creates, maintains, and implements the county and community engagement strategy.
• Broad responsibility for coordination of Medicare and/or Medicaid product benefits and coverage matters.
• Leads or represents Government Programs at internal committees and workgroups as assigned.
• Serves as link between Government Programs and other internal departments to assess feasibility of proposed changes to coverage (new and existing items/services).
• Leads research projects as assigned.
• Leads implementation within HealthPartners for new contract and regulatory requirements.
• Acts as consultant to internal departments on questions related to Government Programs products.
• Develops and maintains positive working relationships with contacts at regulatory agencies (federal and/or state) and trade associations.
• Participates with the Director and Manager of Government Programs on decision making and policy setting regarding Government Programs products.
• Provides feedback to Government Relations on proposed federal and state statutes, regulations, and agency guidance in partnership with Manager of Government Programs.
• Provides education on Government Programs and products when necessary.
• Represents HealthPartners at appropriate external meetings with State and/or Federal regulators, trade associations, brokers, advocacy groups, and others.
• Performs other duties and responsibilities as needed.

Benefits

• Comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities.
• Commitment to nurturing diverse talents, valuing dedication, and supporting work-life balance.
• Goal to help you thrive physically, mentally, emotionally, and financially.