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Role Description

The Product Operations Coordinator supports the Product Owner in the development and delivery of products by facilitating project coordination, scheduling, and communication among stakeholders. This role is essential for ensuring that product initiatives align with business goals and that the team remains focused on delivering value to customers. This role provides an excellent opportunity for individuals looking to gain experience in product management and contribute to the successful delivery of products and features that meet customer needs. This role is intended as a development position, with the opportunity to grow into an Associate Product Owner or Product Owner role as skills, ownership, and decision-making capability expand.

Qualifications

• Bachelor’s degree in Business Administration, Project Management, or a related field preferred.
• Previous experience in a supporting role, preferably in product management, project management, communications or agile environments.
• Strong organizational skills with an ability to manage multiple tasks and priorities effectively.
• Excellent verbal and written communication skills.

Requirements

• This role supports the Product Owner but does not hold final decision-making authority related to product prioritization, release decisions, or roadmap ownership.
• Help ensure that backlog items are clearly defined, well-documented, and understood by the development team.
• Coordinate and schedule meetings, including sprint planning, reviews, and retrospectives.
• Organize and track deliverables, milestones, and timelines for product development initiatives.
• Act as a liaison between the Product Owner, development team, and other stakeholders, ensuring effective communication throughout the project lifecycle.
• Prepare and distribute meeting agendas, notes, and action items to stakeholders.
• Monitor project progress, resource allocation, and task completion using project management tools.
• Assist in proactively identifying, tracking, documenting, and escalating any impediments that may affect project timelines.
• Maintain clear and updated documentation related to product requirements, user stories, and acceptance criteria.
• Help create user guides, release notes, and other product documentation as needed.
• Gather feedback from stakeholders and users to inform product development and prioritize enhancements.
• Assist in preparing presentations and other materials for stakeholder reviews and product demonstrations.

Benefits

• Health, dental, and vision benefits.
• Employer-paid disability and life insurance.
• Flexible spending accounts.
• 401K with company match.
• Paid time off and company-paid holidays.
• Wellness resources.