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Role Description

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Location: Cincinnati, New York City OR Remote

Travel Required: Less than 20%

PatientPoint is seeking a strategic and commercially minded Senior Director, Product Management – Hub Services to lead the vision, strategy, and execution of a point-of-care solution designed to improve specialty drug access and patient engagement through hub services integration.

This leader will operate as a senior product executive within the organization, responsible for defining and scaling a high-impact product offering at the intersection of provider workflows, patient access, and pharmaceutical partnerships. You will own the product strategy, roadmap, and performance outcomes—ensuring strong alignment across Product, Engineering, Sales, Marketing, Provider Network Development, Operations, Legal/Compliance, and Executive stakeholders.

This role combines modern product management leadership with deep domain expertise in hub services, specialty pharmacy, and patient access solutions.

What You’ll Do

• Define and Own Product Strategy:
  • Craft and communicate a compelling product vision aligned to PatientPoint’s strategic priorities and market opportunity within hub services and specialty access.
  • Translate that vision into a clear roadmap of sequenced bets tied to measurable customer and business outcomes.
  • Define and track KPIs tied to product-market fit, time-to-market, therapy access impact, customer adoption, and financial performance.
• Drive Commercial Growth & P&L Accountability:
  • Develop and evolve the business case for Hub Services solutions, including market sizing, pricing strategy, partnership models, and buy-vs-build decisions.
  • Own product-level performance including adoption, revenue growth, retention, margin contribution, and long-term expansion.
  • Establish and cultivate strategic partnerships within the hub services, specialty pharmacy, and life sciences ecosystem.
• Lead End-to-End Product Lifecycle:
  • Oversee product discovery, MVP validation, launch, and scale.
  • Ensure initiatives are grounded in real provider and pharmaceutical customer needs, regulatory requirements, and operational feasibility.
  • Develop and launch an MVP in partnership with select providers and pharmaceutical stakeholders.
  • Ensure all solutions meet applicable healthcare regulatory and compliance standards.
• Champion Modern Product Practices:
  • Embed empowered team principles and continuous discovery into the Hub Services product area.
  • Ensure disciplined prioritization, outcome-based KPIs, experimentation, and data-informed iteration.
• Partner Cross-Functionally to Scale:
  • Collaborate closely with Engineering, UX, Sales, Marketing, Network Development, Compliance, Operations, and Finance.
• Advance Portfolio-Level Impact:
  • Influence broader product portfolio prioritization and long-term innovation strategy.
• Build and Develop Product Leadership:
  • Model strong product thinking, structured decision-making, and customer-centric leadership across teams.

Qualifications

• 10+ years of progressive product management experience, with at least 5 years in senior leadership roles overseeing complex, revenue-generating healthcare solutions.
• Proven success leading complex, cross-functional product initiatives from strategy through commercialization.
• Demonstrated P&L ownership or strong commercial accountability for revenue-generating products.
• Deep expertise in outcome-driven product development and continuous discovery.
• Experience scaling products in B2B healthcare technology, digital health, or regulated environments.

Requirements

• Strong understanding of specialty drug access, hub services models, specialty pharmacy ecosystems, and provider workflows.
• Familiarity with patient access programs, prior authorization processes, reimbursement pathways, and pharmaceutical engagement models.
• Experience operating within regulated healthcare environments, including compliance considerations.
• Ability to navigate partnerships across pharma manufacturers, hub providers, specialty pharmacies, and provider offices.

Desired Qualifications

• Bachelor’s degree in Business, Healthcare Administration, Computer Science, or related field required.
• MBA or advanced degree preferred.
• Experience in high-growth or private equity-backed healthcare environments is a plus.
• Familiarity with Agile development practices and modern product lifecycle management.

Benefits

• Competitive compensation.
• Flexible time off to recharge.
• Hybrid work options.
• Mental and emotional wellness resources.
• 401K plan.

Compensation

Base Salary Band: $193,300-$283,600

At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience.