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Role Description

Join Us in Transforming Healthcare Education at Joyce University as a Student Onboarding Specialist. This position sits at the heart of the student journey, ensuring new and returning students feel supported, prepared, and confident as they begin or continue their education in healthcare.

If you’re detail-oriented, service-minded, and energized by helping people move forward, this is a meaningful opportunity to make a real impact.

As a Student Onboarding Specialist, you’ll partner closely with Admissions to guide students through the onboarding process and ensure their academic files are complete, accurate, and ready for success. Your work helps remove barriers, supports compliance, and creates a smooth transition from acceptance to enrollment.

• Monitor and track newly accepted and re-entering students through the onboarding process
• Coordinate and collect required documentation to complete admissions files
• Create, audit, and maintain student files to ensure all admissions and program requirements are met
• Track key onboarding milestones including financial aid packaging, background screens, and drug screen results
• Maintain and update tracking spreadsheets and provide data for reporting and decision-making
• Meet regularly with Admissions Advisors to align and calibrate pipelines
• Create and distribute accepted student lists for Program Directors and departments
• Support registration efforts and serve as first back-up for the front desk as needed
• Participate in university events such as graduations, receptions, marketing events, trainings, and advisory committees
• Contribute to continuous improvement efforts and take on additional responsibilities as assigned

Qualifications

• An associate degree (bachelor’s degree preferred)
• 2–3 years of administrative or admissions-related experience (higher education preferred)
• Comfort working with data, systems, and spreadsheets (Excel experience required)
• Experience with CampusNexus, Salesforce (CRM), and Outlook (preferred)
• Strong written and verbal communication skills with attention to clarity and detail
• A service mindset and hospitality-focused approach
• The ability to collaborate across teams, adapt to change, and manage multiple priorities

Benefits

• Flexible work options with the ability to work remotely or on campus
• A generous, self-directed PTO policy that empowers you to take time when you need it
• Paid holidays and a 401(k) with employer match to support your future
• Comprehensive medical, dental, and vision insurance for you and your family
• Fully paid short-term and long-term disability coverage
• Professional development opportunities and world-class continuing education assistance
• A supportive, collaborative team environment where your voice is heard and your contributions matter

Company Description

At Joyce University, work is more than a job — it’s a shared commitment to excellence, integrity, and student-centered care. We believe every student can, should, and will succeed, and we hold ourselves accountable to that promise.

Here, your work matters. Your growth is supported. And your voice helps shape the future of healthcare education.