• Provide technical expertise in the post-sales process, outlining the value proposition, clarifying technical requirements, and answering Instabase related questions • Deliver an exceptional post-sales customer experience • Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Prompt Engineering and python scripting • Work with APIs and databases to integrate with other systems and technologies • Develop and implement production-grade solution within the customer’s environment • Assist in troubleshooting and resolving technical issues that may arise during the implementation process • Provide technical training and support to customers and team members • Stay up-to-date on Instabase features, Machine Learning, LLMs, Python, APIs, and databases • Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles • Collaborate closely with the Product, Engineering, Sales, Solutions Architecture and Customer Success teams to ensure a seamless customer experience.