• Be a key contributor on an Agile development team, collaboratively realizing business value through iterative software development lifecycle • Build and execute the monitoring strategy for ScienceLogic SaaS infrastructure • Define, deploy, and maintain system and service monitors • Be the authority for various monitoring technologies like Prometheus, AWS Cloudwatch, Scylla manager, New Relic to provide next generation monitoring solutions for ScienceLogic SaaS • Employ advanced monitoring practices and technologies to detect and automatically resolve platform issues before they impact the customer’s experience. • Participate in architecture and operations reviews • Identify and automate measurement of operations SLAs, SLOs using SLIs • Triage incident response, document SOPs, Runbooks and train NOC team members • Participate in shared on-call manager rotation for escalations during incidents and outages, occasionally during off hours • Provide dash boarding and analytics solutions to internal teams based on requirements