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CVS Health

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Medicare Eligibility Consultant

ConsultantConsultantFull TimeRemoteSeniorTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Pennsylvania

Posted

6 days ago

Salary

$17 - $34 / hour

Seniority

Senior

High SchoolEnglish

Job Description

• Make changes to member demographic data or creditable coverage information • Address a variety of enrollment questions or concerns • Maintain enrollment data in eligibility systems to ensure compliance with CMS guidance requirements • Meet Monthly Metrics defined by department • Participate in cross training on various products and platforms • Take ownership to resolve customer issues using available resources • Identify training opportunities to improve knowledge and processing • Escalate suggestions for systems and process updates to senior or management • Demonstrate professionalism and active listening skills

Job Requirements

  • High School Diploma or GED
  • Attention to detail and accuracy
  • Problem solving skills
  • Good organization skills
  • Good verbal and written communication skills

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost wellness screenings
  • Tobacco cessation programs
  • Weight management programs
  • Confidential counseling
  • Financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access
  • Many other benefits depending on eligibility

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