CVS Health

Bringing our heart to every moment of your health.

Peer Support Specialist – Field Based

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Virginia + 1 moreAll locations: Virginia, West Virginia

Posted

3 days ago

Salary

$18 - $31 / hour

High School1 yr expEnglish

Job Description

• Using lived experience associated with barriers experienced when navigating the mental health and substance use system of care and in achieving their own personalized recovery, Peer Recovery Support Specialists (PRSS) guide, coach, and mentor others who are seeking to achieve their individualized recovery goals • Use personal experience of recovery to help the Aetna team understand best how to coordinate care for members • Share coping strategies, wellness tools and other resources with care managers and coordinators • Conduct visits with member to support them in their personalized recovery journey • Regularly attend case rounds and assist the team with identifying members who might benefit from Peer Support Services • Orient and educate the care management team as to how peer support services can help members in achieving member recovery goals • Collaborate with healthcare professionals and providers on the principles of recovery

Job Requirements

  • Current Certified Peer Specialist by the WVCBAP, meaning they are certified as Substance misuse Peers (PRSS) in West Virginia
  • 1-2 years’ experience in community/outpatient setting working with members in a mental health or substance use setting is required
  • Ability to travel to multiple office and home locations with personal vehicle, reliable transportation, valid driver's license, and automobile insurance is required
  • Possession of a High School Diploma or GED

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Related Job Pages

More Customer Support Jobs

Customer Service Specialist

QVC

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process.

Customer Support3 days ago
Full TimeRemoteTeam 10,001

The Customer Service Specialist supports HSN by handling a high volume of inbound customer calls, assisting with inquiries like refunds, payments, and order placement while personalizing the customer experience. Specialists are also responsible for promoting additional products during customer interactions to improve sales.

United States + 1 moreAll locations: United States, Russia

Spanish Bilingual Customer Service Specialist

QVC

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process.

Customer Support3 days ago
Full TimeRemoteTeam 10,001

The Customer Service Specialist supports HSN by answering inbound customer calls, assisting Spanish and English speaking customers with problem-solving, de-escalation, and account inquiries like refunds and payments. Specialists are also expected to promote additional products during customer interactions to improve sales while managing a high volume of calls.

United States
Customer Support3 days ago
Full TimeRemoteTeam 10,001+Since 1857H1B Sponsor

The Senior Specialist engages prospects and existing customers through outbound calls to drive growth in deposits, lending, and overall relationships, while also assisting management in executing sales strategies. This role involves administering sales support programs, coordinating projects, researching issues, and ensuring consistent, positive customer experiences.

United States
$52.5K - $92.5K / year

Customer Service Specialist

Prisma Health

Our Purpose: Inspire health. Serve with compassion. Be the difference.

Customer Support3 days ago
Full TimeRemoteTeam 10,001+H1B Sponsor

Customer Service Specialist handling billing inquiries and patient support

South Carolina