• Support the day-to-day administration and maintenance of Salesforce and related go-to-market systems.
• Manage user setup, permissions, profiles, and system configurations.
• Create and maintain fields, objects, workflows, and automation to support GTM processes.
• Monitor system usage and maintain data quality through data governance and hygiene practices.
• Troubleshoot system issues and coordinate with vendors or internal teams when needed. Other duties as assigned by management.
• Support integrations between Salesforce and other GTM tools such as Gong, LinkedIn Sales Navigator, marketing automation platforms, and additional go-to-market technologies.
• Monitor and maintain integrations and workflows between Salesforce and other revenue systems to ensure data flows accurately and processes function as intended; troubleshoot and resolve sync or workflow issues as they arise.
• Assist with testing and implementation of new tools, system enhancements, and configuration changes.
• Build and maintain reports and dashboards that track pipeline, revenue performance, and activity metrics.
• Support recurring reporting for Sales leadership and GTM teams.
• Assist in maintaining consistent data definitions and reporting standards across teams.
• Document operational processes across the revenue tech stack, including workflows, reporting definitions, and system configurations.
• Maintain documentation to support onboarding, training, and internal enablement.
• Assist in identifying opportunities to improve operational processes and system efficiency.
• Partner with Sales, Marketing, Customer Success, AI Ops, and Finance teams to support system configuration and reporting needs.
• Assist with operational projects related to system improvements, reporting enhancements, and process updates.
• Other duties as assigned by management.

• 3–6 years of experience in Revenue Operations, Sales Operations, CRM Administration, or related operational roles.
• Hands-on experience administering Salesforce.
• Experience building reports and dashboards in Salesforce, PowerBI, and other reporting tools.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in Excel or Google Sheets for data analysis and reporting.
• Strong documentation and organizational skills.

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