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Role Description

This position serves as the agency’s lead authority on how systems connect and transmit data across the Health Care Authority (HCA). The incumbent independently maps system-to-system integrations, identifies weaknesses or gaps in how platforms communicate, and sets the technical standards and future-state architecture that will guide modernization.

The role supervises two teams of data management and system administration professionals whose work directly implements this connectivity vision. Through targeted direction and technical leadership, the incumbent ensures these teams build, maintain, and evolve the integrations, pipelines, and system touchpoints that keep agency platforms interoperable and reliable.

The ideal candidate brings strong systems administration expertise combined with the ability to guide, support, and develop highly technical staff while steering the agency toward a more cohesive and intentional systems ecosystem.

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

Duties

• Ensure the flow of data between systems in the EDP is conducted in an efficient, transparent, and interoperable manner.
• Responsible for specialized system administration support for various systems within the data management realm of HCA.
• Ensure the design and maintenance of secure, high-performance data pipelines.
• Ensure the monitoring, evaluation, and resolution of inter-system data connectivity issues and monitoring alerts.
• Utilizing technical expertise, develop best practices for the implementation of data repository connections.
• Maintain clear documentation of preferred APIs, data formats, and integration protocols.
• Facilitate communication between technical teams.
• Implement dashboards and reports to track data flows, identify bottlenecks, and ensure timely resolution of errors or delays.
• Verify that data exchanges adhere to organizational security, privacy, and compliance standards.
• Identify and communicate system issues which impede the flow of data between systems.
• Supervise members of the Integrated Data Engineering (IDE) and Database Administration (DBA) teams.
• Ensure unit tracks customer requests and issues. Monitor solutions delivered by the team.
• Define objectives and success metrics based on business needs.
• Ensure direct reports have the tools, training, and resources necessary to meet the division goals and objectives.

Qualifications

• Bachelor’s degree or higher in computer science, business, business analysis/intelligence, or closely related field and five (5) years of progressively responsible professional IT experience consulting, analyzing, scripting, installing, and/or maintaining computer hardware and software applications.
• Associate degree OR equivalent two (2) years of vocational training in a technical field and seven (7) years of progressively responsible professional IT experience consulting, analyzing, scripting, installing, and/or maintaining computer hardware and software applications.
• Nine (9) years of progressively responsible professional IT experience consulting, analyzing, scripting, installing, and/or maintaining computer hardware and software applications.
• Three (3) years of Journey level experience as an IT Systems Administrator or IT Data Management position.
• Four (4) years of experience managing and configuring systems/services server technology or equivalent in a production environment.
• One (1) year experience with application research, design, implementation, configuration, and administration.
• One (1) year experience with systems administration work, researching, designing and implementing infrastructure to support technical specifications.
• Three (3) years of experience with establishing connections between systems to facilitate the transfer of data.
• Two (2) years of experience implementing data pipelines which support traditional databases, data lakes, data warehouses, and business intelligence tools.

Preferred Qualifications

• Experience with cloud computing platforms such as AWS.
• Experience with common data-related AWS Services and Console: S3, RDS, EC2, CloudWatch, etc.
• Knowledge of Information Technology Infrastructure Library (ITIL) best practices.
• Proficient with Software as a Service, Platform as a Service, and Managed Services.
• Proficient with Infrastructure as a Service.
• Experience monitoring Service Level Agreements.
• Knowledge of the Software Development Lifecycle (SDLC), configuration and release management principles.

How to Apply

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification.

• To apply for this position, you will need to complete your profile which includes three professional references and attach in separate files:
• A cover letter that specifically addresses how you meet the qualifications for this position.
• Current resume.

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.