BrightSpring Health Services

BrightSpring Health Services is a leading provider of comprehensive home and community-based health services aimed at connecting patients with caregivers and su

Pharmacy Automation Support Specialist I

Support EngineerSupport EngineerFull TimeRemoteMid LevelCompany Site

Location

United States

Posted

6 days ago

Salary

Not specified

Seniority

Mid Level

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Pharmacy Automation Support Specialist works under the supervision of Manager, Automation primarily supporting pharmacy backend distribution and system integration with automated dispensing machines. This role requires a combination of technical expertise, analytical skills, and excellent communication abilities.

  • Assists with automated dispensing machine integrations
  • Proficient in dispense methods and pharmacy workflow associated with pharmacy automation
  • Supports the installation of new units and relocation of existing units
  • Gathers, analyzes, and interprets data, detects patterns, makes recommendations surrounding machine optimization
  • Conducts regular performance reports and formulary reviews for automated dispensing machines
  • Proactively identifies opportunities for process optimization and automation system enhancements
  • Trains staff on troubleshooting, best practices, cleaning procedures, preventive maintenance tasks, and ticketing protocols
  • Monitors use of system and machines ensuring proper utilization, adherence to policy and procedure
  • Provides ongoing support and guidance to Pharmacy Automation Technicians to optimize machine performance and minimize downtime

Qualifications

  • High School diploma required / Associate Degree or greater preferred
  • 3+ years as an Operator or higher on commercially available or proprietary pharmacy system focused on Long Term Care or Institutional pharmacy
  • Foundational knowledge in Institutional or Long-term Care Pharmacy
  • Communication – Intermediate
  • Microsoft Office Suite – Intermediate
  • Devoted to a task or purpose with integrity
  • Curious, detail-oriented, and a quick learner
  • Capable of carrying out a given task with all details necessary to get the task done well
  • Demonstrates eagerness and interest
  • Works well as a member of a team
  • Detail-oriented mindset with a commitment to upholding quality standards and best practices
  • Inspired to perform well by the ability to contribute to the success of a project and the organization
  • Strong customer focus, ability to deeply understand customers and their needs
  • Excellent communication skills

Requirements

  • Travel: 50-75%
  • Remote: Able to reside anywhere within the Continental USA
  • Schedule: Monday - Friday, hours are per business needs

Benefits

  • Competitive pay
  • Health, dental, vision and life insurance benefits
  • Company paid STD and LTD
  • Employee Discount Program
  • 401k
  • Paid-time off
  • Tuition reimbursement
  • Non-retail/Closed-door environment

Job Requirements

  • High School diploma required / Associate Degree or greater preferred
  • 3+ years as an Operator or higher on commercially available or proprietary pharmacy system focused on Long Term Care or Institutional pharmacy
  • Foundational knowledge in Institutional or Long-term Care Pharmacy
  • Communication – Intermediate
  • Microsoft Office Suite – Intermediate
  • Devoted to a task or purpose with integrity
  • Curious, detail-oriented, and a quick learner
  • Capable of carrying out a given task with all details necessary to get the task done well
  • Demonstrates eagerness and interest
  • Works well as a member of a team
  • Detail-oriented mindset with a commitment to upholding quality standards and best practices
  • Inspired to perform well by the ability to contribute to the success of a project and the organization
  • Strong customer focus, ability to deeply understand customers and their needs
  • Excellent communication skills
  • Travel: 50-75%
  • Remote: Able to reside anywhere within the Continental USA
  • Schedule: Monday - Friday, hours are per business needs

Benefits

  • Competitive pay
  • Health, dental, vision and life insurance benefits
  • Company paid STD and LTD
  • Employee Discount Program
  • 401k
  • Paid-time off
  • Tuition reimbursement
  • Non-retail/Closed-door environment

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