Pet Care Operations Coordinator
Location
United States
Posted
6 days ago
Salary
$1 - $18 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Role Description
- Answer and return client phone calls promptly and professionally
- Respond to client emails with warmth and clarity
- Schedule client requests and assign the right sitter for each job
- Coordinate new sitter shadowing schedules
- Monitor sitter check-ins during your shift to ensure everything runs smoothly
- Follow up with potential clients from Thumbtack and other platforms
- Reach out to happy clients to request Google reviews
- Support light social media posting using AI-assisted captions and sitter-provided photos
- Step in as emergency backup pet sitting coverage when absolutely necessary
Qualifications
- A genuine love for pets (non-negotiable)
- Strong phone skills and a warm, professional communication style
- Background in customer service
- Experience with scheduling software and tech tools
- Comfortable working in Slack and ClickUp
- Self-motivated and reliable working independently from home
- Available Monday through Friday, 9am to 5pm MST
- Must be located in Anthem, Carefree, or Cave Creek, AZ
Benefits
- Work from home, full-time
- Be the heartbeat of a team that genuinely cares about the pets and people we serve
- Monthly commission on top of your base pay
- Room to grow as we grow
Job Requirements
- A genuine love for pets (non-negotiable)
- Strong phone skills and a warm, professional communication style
- Background in customer service
- Experience with scheduling software and tech tools
- Comfortable working in Slack and ClickUp
- Self-motivated and reliable working independently from home
- Available Monday through Friday, 9am to 5pm MST
- Must be located in Anthem, Carefree, or Cave Creek, AZ
Benefits
- Work from home, full-time
- Be the heartbeat of a team that genuinely cares about the pets and people we serve
- Monthly commission on top of your base pay
- Room to grow as we grow
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