Kunz, Leigh & Associates logo
Kunz, Leigh & Associates

We strive to be an innovative company dedicated to providing custom software and professional services to the Midwest.

Atlassian Administrator

AdministrationAdministrationFull TimeRemoteSeniorTeam 51-200Since 1992H1B No SponsorCompany SiteLinkedIn

Location

Michigan

Posted

5 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree3 yrs expEnglishCloudITSM

Job Description

• As the Atlassian Administrator, you’ll be a part of building a growing practice within the KL&A organization that partners with both internal and external clients. • Day-to-day, you’ll live and breathe Atlassian: implementing, configuring, and customizing instances of Jira Cloud, Jira Service Management (JSM), and Confluence and other Atlassian applications based on client needs. • Fueled by a passion for bringing teams together, you will collaborate with your fellow teammates to design, plan, and execute the implementations of recommended solutions. • You’ll both swarm on existing client engagements, as well as leading your own. • You’ll support your KL&A colleagues with a variety of tasks, from fulfilling maintenance requests to building something brand new. • As someone who is eager to learn, you will prioritize building and maintaining your knowledge on the Atlassian ecosystem, whether through certifications, trainings, or self-guided learning.

Job Requirements

  • Must be legally authorized to work in the US without a current or future need for visa sponsorship
  • 3+ years of experience administering Atlassian products with a focus on Atlassian cloud products
  • Hands-on experience using, implementing, integrating, maintaining, configuring, and customizing instances of Jira Cloud, Jira Service Management (JSM), and Confluence
  • Hands-on experience developing custom configuration and automation for Jira and Confluence, such as Jira workflows, schemes, custom fields, screens, notifications, permissions, queues etc.
  • Experience navigating and manipulating data within Jira using JQL queries to extract, analyze, and report on project metrics and issues
  • Knowledge of various working practices (Agile/Waterfall/ITSM/ESM) and how to apply them
  • Experience working with clients to understand their business processes and requirements to design functional solutions
  • Experience providing technical support for Atlassian products
  • Understanding of how business needs drive the implementation approach to solutions
  • Experience effectively conveying information to audiences of all skill levels
  • Must have strong public speaking skills, with the ability to communicate complex ideas and concepts to both internal and external stakeholders, through engaging presentations, workshops, and meetings
  • Must be self-motivated with a desire and drive to continuously learn and grow as a professional and as an individual
  • Strong emotional intelligence and interpersonal skills
  • Must have excellent verbal and written communication skills (English) with the ability to build relationships with internal and external stakeholders
  • Ability to travel to the Okemos, MI office up to four (4) times per year.

Benefits

  • Competitive salaries with bonus potential
  • Three (3) weeks of paid vacation (prorated for first year)
  • 40 days of paid sick time (prorated for first year)
  • Paid parental leave
  • Family building assistance (adoption & fertility treatment reimbursement, etc.)
  • 401(k) with immediate employer match
  • Workspace Customization Bonus
  • Ongoing education and training reimbursement
  • Employee recruiting incentives
  • Monthly communication reimbursement
  • Premium healthcare insurance, including medical, dental, and vision for individuals, families, and domestic partners
  • Flexible Spending Accounts for dependent care and medical care
  • Employer-paid group long-term disability and group life insurance
  • Voluntary insurance options, such as pet, critical illness, AD&D, and life.

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